Service Experience Specialist

Job not on LinkedIn

🔥 18 hours ago

🎸 Mississippi – Remote

🎸 Mississippi – Remote

💵 $12 - $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RSC Virtual Staffing

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

RSC Virtual Staffing is a US-based virtual staffing and recruiting agency (doing business as Rambler Solution Centre LLC) that connects independent contractors with remote, work-from-home customer support, phone/chat, and technical support roles for well-known brands. The company positions itself as a hub for virtual job needs, helping jobseekers find subcontracting and home-based roles across the U. S. , emphasizing flexibility, contractor arrangements, training/support, community-building and partnerships with virtual platform provider Arise Virtual Solutions. RSC highlights benefits such as flexible scheduling, resources and referral programs, and markets itself to people seeking steady remote income and employers seeking competent virtual agents.

📋 Description

• Assist customers with general service inquiries • Support travelers with reservations and trip-related questions • Coordinate roadside assistance requests • Respond to financial-service customer needs • Provide sales assistance and customer care • Support additional inbound service programs • Listen carefully to customer concerns and identify appropriate solutions • Provide accurate information about services, accounts, or reservations • Follow established procedures when handling customer requests • Enter information into online systems while speaking with customers • Maintain clear, complete records of customer interactions • Escalate complex concerns through appropriate support channels • Represent the client professionally during each interaction

🎯 Requirements

• High school diploma or GED (preferred qualification) • Clear speaking voice and professional telephone etiquette • Strong reading, writing, and basic computer skills • Ability to learn new software and follow detailed instructions • Good judgment when handling customer information • Reliable attendance during selected servicing intervals • Dedicated, quiet workspace at home • Stable high-speed internet connection • Some client programs require a compatible Windows 11 computer, headset, and other equipment • Residence in an eligible state may be required • Successful completion of applicable screening may be required • Client-specific certification may be required • Approved computer and internet equipment may be required • Meeting individual program qualifications may be required • This is a 1099 independent-contractor opportunity; contractors are responsible for their own applicable tax obligations and business expenses

🏖️ Benefits

• Work from an appropriate home-office environment • Explore servicing schedules that fit your availability; scheduling options depend on the client • Opportunities to broaden customer-service experience across travel, roadside assistance, financial services, and general support • Information and resources to help qualified applicants understand registration, certification, and onboarding steps

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