Director, Total Rewards Ops – Global Service Owner

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🔥 0 minutes ago

🦌 Connecticut, Iowa – Remote

🦌 Connecticut – Remote 🌾 Iowa – Remote

💵 $186.2k - $353.8k / year

⏰ Full Time

🔴 Lead

👻 Ghost score 0%

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Develop and execute the global strategy and multi-year roadmap for the assigned service portfolio • Define the service vision, value proposition, operating model, and strategic priorities aligned with the broader HR operating model • Act as the business owner, balancing customer value, employee experience, scalability, cost, and operational performance • Translate emerging business and HR needs into new or enhanced service capabilities • Establish objectives, KPIs, success measures, and governance mechanisms for the service • Build trusted relationships with HR leaders, COEs, stakeholders, and regional partners to understand evolving needs • Drive enterprise-wide adoption and consistent service experiences across businesses, geographies, and functions • Resolve complex cross-functional issues and influence senior stakeholders to align with service goals • Expand the service portfolio by identifying new markets, populations, processes, and capabilities • Develop the service catalog, build business cases for enhancements, and define strategies to overcome barriers to adoption • Own the service’s financial and operational performance, including demand, cost efficiency, service adoption, portfolio growth, addressable market, and opportunities to expand the service catalog • Serve as the primary strategic partner to HR leadership, Global Process Owners, business leaders, regional stakeholders, and People Services Operations

🎯 Requirements

• A University Degree in Business, Human Resources, or related field, or equivalent experience and minimum 14 years prior relevant experience, or an Advanced Degree in a related field and minimum 12 years experience • Experience leading enterprise-level or cross-functional HR initiatives • Experience in an HR operations or related field, including talent acquisition, pre-boarding, and onboarding • Experience using data and analytics to measure success, identify gaps, and drive continuous improvement • Experience managing multi-year service roadmaps, portfolios, and growth strategies • Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future • MBA or Lean Six Sigma certification preferred • Exceptional communication, facilitation, and stakeholder management skills preferred • Analytical mindset with the ability to turn data into actionable insights preferred • Ability to manage ambiguity, prioritize effectively, and drive alignment in a matrixed environment preferred • Security clearance is not required

🏖️ Benefits

• Compensation, healthcare, wellness, retirement and work/life benefits • Parental (including paternal) leave • Flexible work schedules • Achievement awards • Educational assistance • Child/adult backup care • Medical, dental, and vision insurance • Life insurance • Short-term disability • Long-term disability • 401(k) match • Flexible spending accounts • Employee assistance program • Employee Scholar Program • Paid time off • Holidays • Annual short-term and/or long-term incentive compensation programs (eligibility dependent on position and collective-bargaining coverage)