ServiceNow Sys Administrator

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $107.5k - $204.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⌨️ Systems Administrator

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🚀 Aerospace

Aerospace • Defense • Sustainability

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Manage day-to-day operations of the ServiceNow platform, including user access, instance health, scheduled jobs, access governance, license management and environment management. • Design, configure, and maintain ServiceNow modules such as ITSM, HRSD, ITOM, CMDB, and custom applications to meet business requirements. • Ensure platform configurations comply with industry regulations (e.g., FedRAMP, NIST, DFARS, ITAR) and internal cybersecurity policies. • Develop and maintain automated workflows, business rules, and integrations to streamline business processes. • Support integration with enterprise systems (e.g., ERP, HRIS, IAM) using APIs, MID servers, and integration hubs. • Create and maintain performance analytics, dashboards, and reports to support operational visibility and decision-making. • Participate in change control processes, ensuring updates are tested, documented, and deployed with minimal disruption. • Work closely with other DT teams, cybersecurity, compliance, and business units to gather requirements and deliver solutions aligned with strategic goals. • Perform platform upgrades, patching, cloning, and feature rollouts while minimizing downtime and ensuring compatibility with existing configurations.

🎯 Requirements

• Bachelor’s Degree from an accredited school in Computer Science, Information Technology, Business Administration, or related field (or equivalent experience) and minimum 8 years of related experience • Proficiency in multiple ServiceNow modules like ITSM, HRSD, CMDB, ITOM, ITAM, CSM, Source to Pay etc. • ServiceNow Certified System Administrator (CSA) • Working knowledge of ITSM processes • Working knowledge of SAFe (Scaled Agile Framework)

🏖️ Benefits

• Parental (including paternal) leave • Flexible work schedules • Achievement awards • Educational assistance • Child/adult backup care