Services Engineering Leader

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $148.1k - $222.1k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 1%

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Logo of Rubrik, Inc.

Rubrik, Inc.

1001 - 5000 employees

Founded 2014

🏢 Enterprise

🔐 Security

☁️ SaaS

Enterprise • Security • SaaS

Rubrik, Inc. is a company that specializes in data management and cloud data platforms. Its products and services focus on data backup, recovery, security, and cloud data management, enabling enterprises to manage, protect, and recover their critical data. Rubrik offers solutions that integrate with cloud service providers and various platforms to ensure seamless and secure data operations for its clients. The company aims to simplify data management across complex, hybrid cloud environments.

📋 Description

• Lead the lifecycle development of new Professional Services offerings • Create, package, and launch high-value services that accelerate customers’ time-to-value across the Rubrik product portfolio • Bridge product strategy and field execution as a member of the Global Professional Services Leadership Team • Collaborate with Product Management, Product Engineering, Global Practice Leaders, Consulting Leadership, and PS Delivery teams • Design and launch standardized, scalable Professional Services offerings, playbooks, and delivery methodologies • Partner with Product Management and Product Engineering during early-stage product releases to build service packages, deployment frameworks, and best practices • Evaluate, refresh, and optimize the Professional Services portfolio based on field feedback, customer outcomes, utilization data, and market trends • Contribute to services strategy, operational strategy, and long-term business growth • Ensure new services are operationally viable, efficiently packaged, and supported by delivery artifacts • Equip sales and delivery teams with service scopes, scoping tools, and value propositions • Establish reusable delivery frameworks, automated deployment scripts, and standardized Statement of Work templates • Implement feedback channels to measure service effectiveness and refine offerings post-launch • Report to the Vice President, Global Professional Services

🎯 Requirements

• 8–10+ years of direct experience in Service New Product Introduction (NPI), Services Productization, or Solution Engineering within a global SaaS, Enterprise Software, or Cyber Resilience company • Proven track record of taking complex enterprise technology services from initial concept to global field execution • Demonstrated ability to influence and collaborate across matrixed organizations, particularly with Product Management, Product Engineering, and Field Services • Experience presenting to and collaborating with executive leadership (VP level and above), with a track record of driving strategic initiatives • Deep understanding of enterprise IT infrastructure, data management, cloud platforms, or cybersecurity frameworks • Bachelor’s Degree in Computer Science, Business, Engineering, or a related technical field preferred • Equivalent practical experience welcomed

🏖️ Benefits

• Bonus potential • Equity • Benefits • Equal employment opportunities • Reasonable accommodation to apply or perform the job

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