Senior Product Manager – Provider Experience

🕒 July 28

🌺 Hawaii – Remote

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💵 $181k - $212.9k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 2%

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Logo of Rula

Rula

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Help therapists succeed so they can run a healthy practice and give great care to their patients. • Lead initiatives around automating day-to-day administrative workflows using AI (like clinical note writing, client scheduling, and paperwork). • Develop real-time clinical guidance tools during sessions. • Report directly to the Senior Director of Product (Provider) and work cross-functionally with design, engineering, and clinical teams. • Make a direct impact by giving therapists hours of their week back.

🎯 Requirements

• 5+ years of product management experience. • Demonstrated success building and scaling SMB SaaS, productivity tools, or operations platforms, with a clear track record of driving measurable impact in user retention, workflow efficiency, or task automation. • Proven ability to simplify complex, multi-step workflows and redesign them into intuitive, high-efficiency product experiences. • Effective communication and alignment skills across diverse stakeholders and technical teams. • Strong analytical and problem-solving skills, with comfort using data, experimentation, and qualitative insights to make decisions. • Experience building products for time-constrained professional users, with a strong ability to understand their motivations, constraints, and day-to-day workflows. • Experience working on products that leverage AI/ML and automation to streamline workflows or reduce repetitive tasks. • Experience navigating compliance, clinical software, billing, or other high-complexity operational domains.

🏖️ Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

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