Senior Trust & Safety Manager

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $166k - $192.8k / year

⏰ Full Time

🟠 Senior

🎲 Risk

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 44 days.

Apply Now

Check your resume score

Customize resume + cover letter

Find Similar Remote Jobs

☆ Save☑️ Mark as applied❌ Hide

Report problem

Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Build and lead Rula’s Trust & Safety program • Ensure a secure and reliable experience for patients and providers • Coordinate technical and non-technical partners across Legal, Compliance, Clinical, Product, Engineering, and Business teams • Proactively identify risks and develop solutions before they impact the marketplace • Own complex, high-impact Strategy & Operations projects • Design complex internal mechanisms and improve regulatory and safety standards at scale

🎯 Requirements

• 7+ years of combined experience in program management and business operations within high-growth and/or mid-sized companies • Proven experience leading multi-phase compliance or Trust & Safety regulatory programs from end to end, including 6+ months • Bachelor’s degree from an accredited 4-year institution • Ability to translate strategic goals into scalable systems, analytics, and operational plans across multiple stakeholder groups • Strong executive presence and experience partnering directly with senior leaders, driving cross-functional alignment, and facilitating challenging conversations • Preferred: 2+ years of experience in a highly regulated industry • Preferred: Proficiency with BI tools such as Looker, Hex, PowerBI, or Tableau • Preferred: Track record managing multiple business planning cycles and cross-functional regulatory projects end to end • Must be based in the United States; currently not hiring in Hawaii

🏖️ Benefits

• 100% remote work environment • Attractive pay and benefits • Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access • Generous time-off policies, including 2 company-wide shutdown weeks each year • Paid parental leave for all parents • Employee Assistance Program (EAP) • Quarterly department stipend for team-building activities or in-person gatherings • Community and employee resource groups • New hire home office stipend • $50 monthly stipend for internet or cell phone expenses • Year-round wellness initiatives • $50/month wellness stipend • Equity

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume