Account Manager

🕒 October 19

🌐 United Kingdom, Ireland – Remote

🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 19%

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Runpod

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 $20M Seed on 2024-06

Artificial Intelligence • SaaS • B2B

Runpod is a cloud platform that provides on-demand GPU compute and managed infrastructure tailored for AI development and deployment. It offers GPU "Pods" across 31 global regions, serverless GPU endpoints for low-latency inference, multi-node GPU clusters for distributed training, and a hub for deploying open-source models and templates. Runpod emphasizes fast startup (sub-200ms cold starts), autoscaling from zero to thousands of workers, support for 30+ GPU SKUs, and tooling for the full AI lifecycle from experiment to production, targeting developers and enterprise AI teams.

📋 Description

• Own a concentrated portfolio of Runpod's largest strategic accounts, typically fewer than 20 • Own relationship management, retention, and expansion for each account • Conduct monthly or more frequent executive and technical touchpoints • Develop deep account plans and multi-year growth strategies • Partner with each account's dedicated Forward Deployed Engineer • Bring new Runpod capabilities, roadmap items, and ideas to drive new use cases and increased spend • Drive complex renewals and expansions • Negotiate high-value, multi-year commercial terms, pricing, and SLAs • Build executive relationships and conduct strategic business reviews • Advise customers on ROI, roadmap alignment, and future capacity planning • Represent strategic customer needs internally and influence product, engineering, and supply priorities • Maintain accurate forecasts, account plans, and health/expansion metrics in the CRM • Report account performance to leadership • Travel periodically to visit strategic accounts and attend key industry events

🎯 Requirements

• 6+ years in account management • At least 2 years owning complex accounts • Experience ideally in AI infrastructure, GPU cloud, neoclouds, cloud/compute, or developer tooling • Track record owning and growing a concentrated book of large, complex strategic accounts with executive stakeholders • Experience with multi-million-dollar, ideally $50M+ relationships • Multi-year, seven-to-eight-figure renewal and expansion negotiation experience • Strong technical acumen and executive presence • Credibility with developers/ML engineers and C-suite buyers • Proactive, consultative approach focused on expansion and innovation • Experience partnering with technical field teams to turn technical wins into commercial expansion • Excellent negotiation, communication, and presentation skills • Strong command of NRR, expansion, churn, usage, CRM discipline, and accurate forecasting • Experience using HubSpot CRM • Comfortable in a fast-moving, ambiguous, early-stage environment • Experience building AM motions or playbooks from an early/greenfield stage is a plus • Successful completion of a background check • Ideal candidate based in the UK or Ireland • Must be eligible to work in the United States; Runpod is currently unable to sponsor employment visas

🏖️ Benefits

• Uncapped commission with potential to earn above target OTE • Meaningful equity; stock options for everyone on the team • Generous medical, dental & vision plans • Flexible PTO • Remote-first work environment • Inclusive, collaborative team using Slack for internal communication • Learning and ownership-focused culture • $1,200 Home Office & Equipment Stipend • Periodic travel opportunities to visit strategic accounts and represent Runpod at industry events

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