
201 - 500 employees
Founded 1974
🏥 Healthcare
💊 Pharmaceuticals
Healthcare • Pharmaceuticals
Rural Health Group, Inc. is a regional/community healthcare provider based in Roanoke Rapids, North Carolina that delivers primary medical care and allied services tailored for rural families. The organization offers comprehensive services including medical visits (in-person and televisit), pediatric and adult care, dental services (including a Dental Mobile Unit), behavioral health and psychology, an on-site pharmacy and medication assistance program, and home visit outreach. It emphasizes access to care for underserved rural populations and community-oriented programs.
🔥 12 minutes ago
Where this job comes from
Posted on Rural Health Group, Inc.'s careers page, not through a job board
First seen by Remote Rocketship 12 minutes ago

201 - 500 employees
Founded 1974
🏥 Healthcare
💊 Pharmaceuticals
Healthcare • Pharmaceuticals
Rural Health Group, Inc. is a regional/community healthcare provider based in Roanoke Rapids, North Carolina that delivers primary medical care and allied services tailored for rural families. The organization offers comprehensive services including medical visits (in-person and televisit), pediatric and adult care, dental services (including a Dental Mobile Unit), behavioral health and psychology, an on-site pharmacy and medication assistance program, and home visit outreach. It emphasizes access to care for underserved rural populations and community-oriented programs.
• Support patient care through efficient management of clinical documentation, laboratory results, medication refill requests, patient communications, prior authorization coordination, and document management • Serve as a liaison between patients, providers, pharmacies, insurance companies, and healthcare team members • Support and coordinate care for multiple providers within the practice • Independently manage appropriate clinical workflows and resolve complex clinical and administrative issues within established protocols • Respond to incoming patient phone calls, portal messages, and clinical inquiries • Assess patient concerns and route urgent issues to the appropriate provider • Provide patient education regarding medications, treatment plans, and follow-up care • Document patient interactions accurately in the electronic health record • Process prescription refill requests according to established protocols • Review refill eligibility, medication history, and provider instructions • Coordinate with pharmacies regarding prescription clarifications • Investigate and resolve medication access issues, including prior authorization barriers, insurance denials, formulary restrictions, and unavailable medications • Review incoming laboratory and diagnostic reports • Communicate normal and provider-reviewed results to patients • Coordinate follow-up testing and appointments when indicated • Track outstanding results and ensure provider review • Maintain tracking for high-risk and abnormal test results, including follow-up, escalation, patient communication, and documentation of outcomes • Manage and maintain patient records within the EHR system • Complete clinical forms and medical documentation • Support providers with patient care coordination and workflow management • Monitor patient follow-up needs and identify care gaps
• Current NC Registered Nurse (RN) licensure in good standing is required • Minimum two (2) years of experience as nurse, in outpatient, community/health, critical care or emergency care • Experience using electronic health records (EHR) • Must be able to quickly learn to use eClinicalWorks electronic health record system • Experience with care coordination for uninsured or underserved patients and patients with substance abuse disorders is preferred • Experience in primary care, family practice, occupational health or ambulatory care is preferred • Strong communication, organizational, and problem-solving skills are required • Ability to manage multiple priorities in a fast-paced environment is required • Demonstrated ability to work independently with minimal supervision while exercising sound clinical judgment and adhering to established protocols, policies, and regulatory requirements is required • Bilingual (English/Spanish) is a plus, but not required • Applicants who may serve in a translating capacity will be required to take a language assessment • Federal and State Criminal Background Checks and Drug Screen required for all positions • Influenza vaccine is a condition of employment • New hires must complete an I-9 form and present documentation of identity and eligibility to work in the United States
• Full-time or part-time employment options • Remote options available after training and satisfactory performance • Bilingual English/Spanish ability is a plus, but not required • Equal employment opportunity • Federal and State Criminal Background Checks and Drug Screen required for all positions • Influenza vaccine is a condition of employment • E-Verify employment eligibility process
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