Engagement Specialist

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RVO Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

Healthcare Insurance • Wellness • SaaS

RVO Health is the largest health information platform in the U. S. , dedicated to helping millions achieve better health with a shared commitment to wellness. The RVO Health portfolio reaches nearly 100 million people a month, offering industry-leading websites, products, and services that guide consumers along the path to wellness. This platform makes healthcare easier to navigate, more accessible, and more affordable for everyone. It powers healthy actions through straightforward, expert-reviewed, person-first experiences, provides discounts on almost every FDA-approved medication, and assists in finding the right doctors, hospitals, and care for individuals and families.

📋 Description

• Support the day-to-day operations of the clinical department, ensuring efficient and effective delivery of services. • Coordinate and schedule patient appointments, procedures, and consultations, optimizing provider availability and patient experience. • Maintain and update accurate patient records, including medical histories, treatment plans, and clinical documentation, ensuring compliance with privacy regulations (HIPAA). • Support clinical staff by organizing medical charts, files, and other documentation essential for smooth clinical operations. • Collaborate with healthcare providers, nurses, and administrative staff to ensure smooth workflow and patient care coordination. • Manage administrative duties such as answering phones, responding to emails, and handling correspondence related to clinical operations. • Ensure strict adherence to regulatory guidelines and company policies regarding patient confidentiality and data security. • Adapt to changing business needs and work arrangements as directed by management.

🎯 Requirements

• 1+ years of experience in a related field (internship experience included). • Bachelor's degree in a healthcare-related field or equivalent work experience. • Knowledge of medical terminology, procedures, and clinical workflows. • Excellent organizational and multitasking abilities. • Strong attention to detail and accuracy in record-keeping. • Proficiency in using electronic medical records (EMR) systems. • Effective communication and interpersonal skills. • Ability to work well in a fast-paced and dynamic healthcare environment.

🏖️ Benefits

• Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Pharmacy Benefits • Income Protection Plans • Pet Services Plans • Mental Health Support • Wellness Coaching • HSA- Health Savings Account • Commuter Benefits • Gym & Fitness Center Discount Program