Global Head of Testing, Center of Excellence

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🔥 1 minute ago

🇺🇸 United States – Remote

💵 $160k - $225k / year

⏰ Full Time

🔴 Lead

👻 Ghost score 1%

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RWS Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

RWS Group is a leading provider of AI-powered language services and technology, specializing in translation and localization for a variety of industries. With a focus on enhancing global communication, RWS offers solutions that improve translation quality, manage multilingual content, and streamline the localization process. Their services cater to sectors such as aerospace, finance, legal, life sciences, and technology, leveraging advanced AI to ensure clients can effectively connect across languages and cultures.

📋 Description

• Define and execute the CoE strategy, roadmap, and operating model for the testing offering • Build and maintain testing methodology, automation frameworks, accelerators, and reference architectures, with particular attention to Global Readiness • Own the tool-stack point of view and manage vendor/alliance relationships • Establish estimation models, staffing pyramids, and quality benchmarks • Partner with pre-sales and solutioning on RFP responses, effort estimation, and proposal development • Convert pilot engagements into referenceable case studies and recurring revenue • Develop case studies from client engagements • Drive the shift from traditional QA toward modern quality engineering, including AI-enabled testing where relevant • Own certification and career-path frameworks for the practice's talent pool • Engage in client-facing sales activities and coordinate with Marketing • Promote RWS services and products • Work with RWS marketing to inform and steer campaigns • Adhere to corporate branding guidelines • Establish a GRA/Testing Center of Excellence offering for RWS • Develop and deliver innovative, market-leading client solutions • Identify and introduce new services or products addressing evolving client needs • Connect localization, AI, QA, compliance, and CX into differentiated value propositions • Develop pipeline with sales leaders and account managers • Deliver solutions that achieve expected client business outcomes • Collaborate with sales, marketing, and product teams • Monitor market developments, competitor activities, and emerging opportunities • Represent RWS in public forums and communicate its vision, capabilities, and value proposition

🎯 Requirements

• 12+ years in product/software/globalization testing • 3+ years in a practice-building, CoE, or client-facing leadership role • Proven track record standing up or scaling a Testing CoE or similar capability function • Experience with globalization/localization/linguistic QA or content-heavy testing domains • Entrepreneurial spirit in taking idea to outcomes • Exposure to AI/ML-driven testing tools and quality engineering transformation • Experience with test automation frameworks and modern QA tooling, including Selenium, Tricentis, Applitools, or equivalent • Strong client relationship management experience with senior stakeholders • Ability to present in public forums and large internal groups about GRA • Ability to develop proposals and business cases for clients/internal needs • Bachelor's degree in a relevant field (or equivalent experience) • Must value the customers success as much as your own • Willingness to travel as needed to meet objectives • Candidates must reside in the state advertised to be considered

🏖️ Benefits

• 25 days of paid time off (15 vacation days and 10 sick days) • Company holidays • Birthday day off • Paid time for volunteering • 100% paid parental leave • 401(k) retirement plan and company match • Company-wide agile work policy supporting flexibility, trust, and work-life balance • Ongoing learning and professional development programs • Opportunities to expand skills and career • Collaborative and inclusive global work environment

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