Business Systems Specialist

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Ryan Specialty

1001 - 5000 employees

Founded 2010

💸 Finance

🤝 B2B

Insurance • Finance • B2B

Ryan Specialty is an international specialty insurance firm that provides innovative solutions for brokers, agents, and insurance carriers. The company offers a range of services including wholesale brokerage, binding authority, and underwriting management through highly specialized managing general underwriters. Ryan Specialty is a leader in the wholesale brokerage industry, providing expertise with local knowledge and national authority. The firm is committed to delivering distinct national specialty programs and bespoke alternative risk solutions, supporting its clients with comprehensive insurance services.

📋 Description

• Lead the analysis and definition of complex business and system requirements for cross‑functional initiatives, integrations, and enhancements impacting Premium Accounting. • Translate business needs into comprehensive functional designs, user stories, acceptance criteria, process flows, and data requirements that support scalable and sustainable solutions. • Own requirements and functional design artifacts throughout the Software Development Life Cycle (SDLC), ensuring traceability, clarity, and alignment from discovery through implementation and stabilization. • Serve as a trusted advisor to business and technology partners on system capabilities, constraints, trade‑offs, and solution options. • Analyze system performance, data flows, and operational workflows to identify root causes, risks, and opportunities for automation, standardization, and efficiency improvement. • Lead User Acceptance Testing (UAT) strategy and execution for complex initiatives, including test planning, coordination, defect triage, and validation of outcomes. • Leverage artificial intelligence tools (e.g., Microsoft Copilot and approved GenAI platforms) to enhance analysis, accelerate documentation, support testing, identify patterns, and surface insights. • Evaluate emerging technologies, tools, and system capabilities relevant to business systems analysis, providing informed recommendations aligned to business objectives. • Establish and promote best practices for business systems analysis, documentation, and testing within the team or functional area. • Mentor and provide informal guidance to Business Systems Analysts and Senior Analysts through review of work products and knowledge sharing. • Develop and maintain high‑quality documentation, training materials, and knowledge resources to support adoption, operational readiness, and ongoing support.

🎯 Requirements

• Typically 7–9 years of experience in business systems analysis, business analysis, or a related discipline • Demonstrated experience leading complex, multi‑system or cross‑functional initiatives • Strong exposure to financial, accounting, insurance, or transaction‑based operational systems preferred • Bachelor's degree required. Business, Information Systems, Information Technology, or related discipline preferred; equivalent experience considered • Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), Project Management Professional (PMP), or other relevant certifications strongly preferred.

🏖️ Benefits

• paid parental leave • mental health services • paid time off for company holidays • vacation • sick and personal days

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