Director, Organizational Change Management

Job not on LinkedIn

🔥 5 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $120k - $150k / year

⏰ Full Time

🔴 Lead

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Ryan Specialty

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

🏗️ Construction

🏥 Healthcare

Consulting • Construction • Healthcare

Ryan Specialty is an international specialty insurance firm that provides innovative solutions for brokers, agents, and insurance carriers. The company offers a range of services including wholesale brokerage, binding authority, and underwriting management through highly specialized managing general underwriters. Ryan Specialty is a leader in the wholesale brokerage industry, providing expertise with local knowledge and national authority. The firm is committed to delivering distinct national specialty programs and bespoke alternative risk solutions, supporting its clients with comprehensive insurance services.

📋 Description

• Serve as the adoption and change management lead for large-scale employee productivity initiatives • Identify current and future-state capabilities and uses • Determine behavioral changes and education needed for transitions • Develop and execute communication and marketing plans to drive employee adoption • Strategize and develop creative campaigns that motivate employees to act • Drive a structured change management methodology and activities • Conduct readiness and resistance assessments using surveys, interviews, focus groups, or other methods • Evaluate and summarize assessment findings for project management and steering teams • Identify project change scope and affected users • Complete audience analyses and change impact assessments • Partner with business sponsors to align changes with departmental goals and daily work practices • Identify resistance areas and develop mitigation approaches • Create change management plans, strategies, and schedules for OCM workstreams • Coordinate communications and partner with Corporate Marketing on messaging and distribution • Coordinate training strategies, training, and mentoring for varied audiences • Contribute to and review knowledge base articles, end-user manuals, and outage notifications • Review support tickets and feedback to identify end-user pain points • Leverage or establish Change Champion groups and gather success stories • Create and manage systems measuring adoption, utilization, and user proficiency • Report on OCM effectiveness and user satisfaction • Provide sustainment recommendations for ongoing service offerings

🎯 Requirements

• Bachelor’s degree in Project Management, Change Management or related field with 12-15 years of related experience • 5+ years of management experience • Serious attention to detail • Proven ability to manage multiple, competing priorities • Ability to read and respond to the energy of a group and adjust facilitation style as needed • Preferred certification: Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile Certified Practitioner (PMI – ACP), Certified Insurance Project Manager (CIPM), or Certified Information Systems Auditor (CISA) • Knowledge of Agile Methodology • Knowledge of Financial Management • Knowledge of Lean Principles • Knowledge of Project Management Tools • Knowledge of Project Scope Development • Knowledge of Business Planning • Knowledge of Business Portfolio Management • Knowledge of Software Design Lifecycle • Knowledge of Software Project Management • Knowledge of Strategy Implementation • Effective communication skills • Interpersonal skills

🏖️ Benefits

• Paid time off for company holidays • Vacation days • Sick days • Personal days • Paid parental leave • Mental health services • Bonuses for eligible full-time roles • Benefits for eligible full-time roles • Reasonable accommodations for individuals with disabilities