Application Development and Support Engineer II

🔥 0 minutes ago

🐊 Florida, North Carolina, +1 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote ⚔️ Virginia – Remote

💵 $60k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

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Ryder System, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1933

🚗 Transport

🛍️ eCommerce

Transport • eCommerce • Logistics

Ryder System, Inc. is a leading provider of supply chain, transportation, and fleet management solutions in North America. The company offers an extensive range of services, including logistics, e-commerce fulfillment, last-mile delivery, leasing and maintenance of commercial vehicles, and used truck sales. With a focus on optimizing supply chains and enhancing operational efficiencies, Ryder combines technology and data analytics to provide customized solutions for various industries such as automotive, consumer packaged goods, and healthcare. Ryder is committed to providing a seamless end-to-end experience for its customers, from warehousing and distribution to transportation and delivery.

📋 Description

• Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations • Perform advanced data analysis and debugging to identify root causes of system issues • Implement configuration changes and light development fixes to resolve issues and improve system performance • Own issues end-to-end, including diagnosis, resolution, validation, and documentation • Identify systemic issues and contribute to long-term solutions and process improvements • Partner with development teams to refine escalations and reduce repeat issues • Contribute to knowledge base improvements and automation opportunities

🎯 Requirements

• Bachelor's Degree in Computer Science, MIS, or related field • Two (2) years to Four (4) years or more in Application support or development • Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced • Ability to learn and work across diverse technologies (e.g., Salesforce, .NET) Intermediate • Experience with SQL/data querying Intermediate • Familiarity with APIs and integrations Intermediate • Experience with RCA/problem management Intermediate

🏖️ Benefits

• comprehensive health and welfare benefits • medical • prescription • dental • vision • life insurance • disability insurance options • paid time off for vacation • paid time off for illness • paid time off for bereavement • paid time off for family and parental leave • a tax-advantaged 401(k) retirement savings plan