Product Support Associate

Job not on LinkedIn

🔥 17 hours ago

🚗 Michigan – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 12%

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Logo of SAE International

SAE International

201 - 500 employees

🚘 Automotive

🚀 Aerospace

🤝 Non-profit

Automotive • Aerospace • Non-profit

SAE International is a global professional association and standards-developing organization for engineers and technical professionals, originally founded as the Society of Automotive Engineers. It develops and maintains technical standards, publishes books and journals, runs conferences and training/certification programs, and supports professional development across mobility-related fields. SAE is especially known for its work in automotive and aerospace engineering and for serving a worldwide engineering community.

📋 Description

• Coordinate, plan, research, market, procure, communicate, and provide administrative support to assigned committees, groups, departments, or programs • Assist in the daily execution of an assigned section or special interest group • Provide staff support to programs, sections, and/or special interest groups • Monitor and procure office supplies while staying within budget limits • Coordinate video conferences between staff and internal/external customers • Compose, type, and distribute meeting notes, routine correspondence, and reports • Liaise with external printing providers as requested • Serve as the primary point of contact for program-related questions and activities • Monitor the general program mailbox and route phone calls and emails to appropriate staff • Communicate with SAE ITC programs, departments, and external contacts • Maintain P-card accounts and/or process invoices for office supplies and other purchases • Review invoices for accuracy and initiate purchase requisitions • Enter data into customer and financial management databases • Prepare form letters, memos, emails, labels, and routine correspondence • Type, copy, and distribute reports, proposals, and presentations through mail, websites, social media, and other channels • Proofread for spelling and grammar • Enter information into spreadsheets and databases and run standard reports • Apply domain knowledge of software and IT systems to program administration and support

🎯 Requirements

• Associate’s degree in business or related field • 2+ years of office administration, secretarial, or equivalent experience • Very strong communication, interpersonal, and organizational skills • Ability to function with little supervision • Ability to continually prioritize workload issues when customer needs/requests are diverse and demanding • Ability to maintain confidential and legal information • Ability to coordinate multiple projects simultaneously during peak workload periods • Experience entering and maintaining information in databases, software, and IT systems for program administration and support • Accounting, bookkeeping, business, standards/best practices, and document editing background preferred • Ability to apply domain knowledge of software and IT systems for program administration and support preferred • Reliable, secure internet connection and proper ergonomic remote-work setup • Ability to maintain a confidential and secure workspace and comply with company data security policies

🏖️ Benefits

• Remote office with reliable, secure internet connection and proper ergonomic setup • Standard business hours with flexibility for global meetings • Occasional travel (up to 20%) for technical conferences or committee sessions • Equal employment opportunities and protection from discrimination and harassment

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