Account Development Manager – Automotive F&I

🕒 June 20

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Logo of Safe-Guard Products International

Safe-Guard Products International

501 - 1000 employees

Founded 1992

🛡️ Insurance

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2007-07

Insurance • Consulting • Logistics

Safe-Guard Products International is an industry leader in offering comprehensive protection plans for the automotive sector, including products tailored for auto, marine, powersports, and RV solutions. They leverage advanced analytics, AI, and machine learning to enhance customer experience and build brand loyalty, providing tools for F&I professionals to accelerate business growth. With a vast network of trusted dealerships and OEM brands, Safe-Guard is committed to delivering unparalleled customer support and innovative protection solutions, including future-ready electric vehicle protection.

📋 Description

• Serve as the primary point of contact for assigned client accounts, building and maintaining strong relationships with key stakeholders. • Proactively address client needs, resolving issues promptly in collaboration with internal teams to deliver an exceptional customer experience. • Conduct regular account reviews to identify opportunities for enhanced product adoption, increased penetration, and improved client satisfaction. • Work closely with internal teams, such as Product Development, Marketing, and Operations, to deliver tailored solutions that meet client goals. • Collaborate with the regular sales team to communicate account-specific expectations, agreements, and guidelines, ensuring consistency across all dealership interactions. • Maintain comprehensive knowledge of client-specific agreements and ensure compliance in all interactions with associated dealerships. • Facilitate or coordinate training sessions for client teams, ensuring they fully understand and can effectively utilize Safe-Guard’s product offerings. • Promote client participation in Safe-Guard’s F&I certification and training programs to drive knowledge and product proficiency. • Serve as a resource for client inquiries related to training and operational best practices. • Maintain detailed records of client interactions, training activities, and account performance in the company CRM. • Regularly report on account performance metrics, lead generation activities, and client feedback to leadership.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred; equivalent work experience considered. • 3+ years of account management, client relations, or similar roles, preferably within the automotive or vehicle retail industry. • Experience providing training or facilitating workshops for client teams. • Five years of Automotive industry experience. • Three years of retail F&I experience. • Demonstrated ability to build trust and credibility with key client stakeholders. • Strong skills in facilitating or coordinating training sessions to improve product knowledge and adoption. • Exceptional verbal and written communication skills, including presenting and public speaking. • Highly organized with the ability to manage multiple accounts and projects simultaneously. • Proficient in CRM tools (e.g., Salesforce.com) and reporting platforms to track account activity and performance. • Willingness to travel up to 60% for client meetings, training sessions, and account reviews. • Must be authorized to work in the U.S. • Must be able to successfully pass a background check.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Flexible Spending Account • Health Savings Account • 401(k) Plan with Company Match • Company-paid Short-Term and Long-Term Disability • Company-paid Life Insurance • Paid Holidays and Vacation • Employee Referral Program • Employee Assistance Program • Wellness Programs • Paid Community Service Opportunities • Tuition Reimbursement • Ongoing Training & Personal Development • And More!

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