
201 - 500 employees
Founded 2004
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
SafetyCall International, LLC is an independent licensed healthcare practice and 24/7 medical contact center specializing in adverse event management, pharmacovigilance, and post-market regulatory compliance. The company provides case intake, documentation, regulatory reporting, trend analysis, and consulting services across pharmaceuticals, consumer products, medical devices, cosmetics, dietary supplements, animal health, industrial chemicals, and cannabis/CBD sectors to help manufacturers meet FDA, EPA, CPSC, Health Canada, FIFRA, and TSCA requirements.
🔥 13 minutes ago
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201 - 500 employees
Founded 2004
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
SafetyCall International, LLC is an independent licensed healthcare practice and 24/7 medical contact center specializing in adverse event management, pharmacovigilance, and post-market regulatory compliance. The company provides case intake, documentation, regulatory reporting, trend analysis, and consulting services across pharmaceuticals, consumer products, medical devices, cosmetics, dietary supplements, animal health, industrial chemicals, and cannabis/CBD sectors to help manufacturers meet FDA, EPA, CPSC, Health Canada, FIFRA, and TSCA requirements.
• Handle incoming calls and chats about toxic exposures, poisonings, adverse events, and general pet care questions • Triage cases • Provide accurate medical, health, and safety information • Document records in an electronic database • Support pet owners through stressful situations • Complete assigned full-time or part-time schedules, including evenings, overnight shifts, weekends, and rotating holidays • Complete 4–6 weeks of paid full-time training
• Credentialed veterinary technician (CVT/LVT/RVT) • Active CVT/LVT/RVT license; maintain active licensure throughout employment • At least 1 year of veterinary clinic/hospital experience • Emergency/critical care experience is a plus for some roles • Ability to work varying shifts including evenings, weekends, and holidays • Strong keyboarding and computer skills, including Microsoft Office and common software • Excellent written and verbal communication; professional, empathetic, and composed under pressure • Strong attention to detail and accurate data entry; ability to multitask while maintaining quality • Math proficiency across units of measure, including fractions, decimals, ratios, and percentages • Ability to gather, analyze, and synthesize complex or diverse information • Ability to follow and apply instructions in written, oral, or diagram form • Customer service-focused attitude with a genuine commitment to caller well-being • Ability to maintain confidentiality of client, product, and company information • Reliable internet meeting SCI’s IT requirements • Dedicated, distraction-free workspace during all working hours, with no other responsibilities during shifts
• Medical, dental, vision, life, accident, critical illness, hospital indemnity and pet insurance • PTO & paid holidays • 401(k) with match • Company-paid life and disability insurance (in applicable states) • CE & license reimbursement • Bonus & incentive programs • $2/hr, $3/hr, $5/hr shift differentials as applicable by position/schedule • 4–6 weeks paid, full-time training (40 hours/week)
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