Credentialed Veterinary Technician

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $20 - $21 / hour

⏰ Full Time

🟢 Junior

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SafetyCall International, LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

SafetyCall International, LLC is an independent licensed healthcare practice and 24/7 medical contact center specializing in adverse event management, pharmacovigilance, and post-market regulatory compliance. The company provides case intake, documentation, regulatory reporting, trend analysis, and consulting services across pharmaceuticals, consumer products, medical devices, cosmetics, dietary supplements, animal health, industrial chemicals, and cannabis/CBD sectors to help manufacturers meet FDA, EPA, CPSC, Health Canada, FIFRA, and TSCA requirements.

📋 Description

• Handle high-pressure calls and support pet owners through stressful situations • Handle incoming calls and chats about toxic exposures, poisonings, and general pet care questions • Triage cases and provide accurate medical, health, and safety information • Document records in an electronic database • Respond to adverse event reports and product-related questions from pet owners and veterinary professionals about animal health products • Work assigned full-time or part-time shifts, including varying evenings, weekends, and holidays • Complete 4–6 weeks of paid, full-time training

🎯 Requirements

• Credentialed veterinary support staff with at least 1 year of direct patient care veterinary clinic/hospital experience. • Ability to work varying shifts including evenings, weekends, and holidays • Strong keyboarding and computer skills (Microsoft Office and common software) • Excellent written and verbal communication; professional, empathetic, and composed under pressure • Strong attention to detail and accurate data entry; ability to multitask while maintaining quality • Math proficiency: add, subtract, multiply, and divide across all units of measure including fractions, decimals, ratios, and percentages • Ability to gather, analyze, and synthesize complex or diverse information • Ability to follow and apply instructions in written, oral, or diagram form • Customer service-focused attitude with a genuine commitment to caller well-being • Ability to maintain confidentiality of client, product, and company information • Reliable internet meeting SCI’s IT requirements • Dedicated, distraction-free workspace during all working hours with no other responsibilities during shifts, including care of dependents or animals

🏖️ Benefits

• Medical, dental, vision, life, accident, critical illness, hospital indemnity and pet insurance • PTO & paid holidays • 401(k) with math • Company-paid life and disability insurance (in applicable states) • CE & license reimbursement • Bonus & incentive programs • 4–6 weeks paid, full time training (40 hours/week)

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