Program Data and Systems Analyst

Job not on LinkedIn

🔥 15 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SAIC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

☁️ SaaS

📣 Marketing

🏢 Enterprise

💰 $500M Post-IPO Debt - SAIC on 2025-09

SaaS • Marketing • Enterprise

SAIC is represented in the supplied content by marketing and product copy that matches Bitly — a cloud-based link management and QR-code platform. The material describes a SaaS offering for URL shortening, dynamic QR Codes, link analytics, mobile-friendly landing pages, branded links, UTM campaign tracking, digital business cards, developer APIs and AI-enhanced features. It targets marketers, developers, and enterprises across industries (retail, CPG, hospitality, media, healthcare, finance, education) and emphasizes integrations, analytics, and enterprise-grade capabilities. Note: the provided text appears to be Bitly’s website content rather than information about SAIC; if you intended the defense/technology firm SAIC (Science Applications International Corporation), please provide relevant content.

📋 Description

• Develop and maintain advanced Microsoft Excel workbooks, dashboards, trackers, and reporting tools • Work extensively within ServiceNow to analyze records, relationships, workflows, reports, dashboards, and operational data across ITSM processes • Analyze, reconcile, validate, and report on operational data from ServiceNow and other program sources • Identify data inconsistencies, missing information, reporting anomalies, and process issues; investigate root causes and recommend corrective actions • Investigate ServiceNow data and workflow discrepancies involving RITMs, SCTasks, incidents, changes, configuration items, and related records • Develop accurate, repeatable, and efficient reporting processes and reduce manual data manipulation through standardization or automation • Translate complex operational, technical, and service-performance information into executive-ready PowerPoint presentations, dashboards, charts, and management summaries • Support recurring and ad hoc reporting for program leadership, customers, and stakeholders • Maintain and organize program information within SharePoint and Microsoft 365, including document libraries, lists, metadata, version control, and permissions • Document and analyze operational processes, workflows, handoffs, and dependencies using Visio or similar tools • Collaborate with technical teams, service owners, program leadership, and stakeholders to gather requirements, validate information, resolve reporting or system issues, and support operational improvements • Provide analytical and technical program support for high-priority activities, deliverables, risks, issues, and management actions • Own assigned operational, reporting, or data-related problems from initial analysis through resolution, quality control, and final delivery

🎯 Requirements

• Bachelor’s degree in Information Technology, Management Information Systems, Business Analytics, Business Administration, Data Analytics, or a related field and 3–5+ years of relevant professional experience in technical program operations, operational reporting, data analysis, IT service management, business systems analysis, or similar work • An equivalent combination of education and relevant experience may be considered • Demonstrated experience working independently with operational data and enterprise business systems to solve complex reporting or process problems • Experience supporting complex programs or managed-services environments strongly preferred • Must be a US Citizen and able to pass a CJIS Background check • Intermediate to Advanced Microsoft Excel skills, including complex formulas, Pivot Tables, conditional formatting, data validation, and chart creation • Strong Microsoft PowerPoint skills to synthesize data and narratives into clean, professional, executive-ready presentations • ServiceNow Power User working familiarity, including navigating the platform, running reports/filters, viewing records/tickets, and understanding CMDB/ITSM modules or catalog requests • Familiarity with Microsoft SharePoint / M365 document management, lists, permission structures, and version control • ITIL Foundation certification (v4 or v5) preferred • Experience supporting state, local, or federal government contract preferred