Business Strategy Director – Services

🔥 0 minutes ago

🐊 Florida, Illinois, +3 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $197.3k - $315.7k / year

⏰ Full Time

🔴 Lead

🧐 Strategy

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Provide business strategy subject matter expertise related to Salesforce products and services during sales and delivery cycles • Help position and sell large-enterprise consulting engagements • Work cross-functionally within Salesforce to define program scope, team, value narrative, and pitch • Conduct assessments and facilitate workshops to develop future-state operating models and business visions • Perform and distill customer, industry, and end-user research • Identify customer needs, expectations, and experience-led business opportunities • Identify enterprise business process and operations improvements • Develop multi-year strategic roadmaps that prioritize investments and support business objectives • Help business and technology leaders adopt new digital operating models, governance strategies, and approaches • Uncover future sales opportunities to drive ongoing customer value • Independently drive engagement strategy and quality as the strategy resource on an account • Partner with delivery, sales, and architecture leads without managing them • Develop strategic use cases, value cases for change, and organizational implications • Cultivate solution and organizational adoption • Drive strategy evolution through quicker delivery cycles • Build Business Strategy competency by codifying methodologies, mentoring peers, and elevating practice-wide capability

🎯 Requirements

• 10+ years of experience consulting in enterprise-level technology transformation programs, ideally at Fortune 500 companies • Demonstrated ability to operate as a senior individual contributor on high-stakes, C-level engagements • Deep expertise in Consumer Goods Retail Execution (REX) • Experience unifying physical in-store execution with online/digital channels into a cohesive Omni Channel strategy is highly desirable • Familiarity with Salesforce's Consumer Goods Cloud application • Thought leadership across Cycle Planning & Territory Design, Retail Execution Management, Store Audits, Order Capture & Management, Merchandising, Promotion/Rebate Management, global Route-to-Market models and execution strategies, including DSD, Van Sales, DMS, and emerging retail AI use cases • Go-to-market support experience, including scoping, proposal development, RFP responses, and executive presentations • Experience in Business Strategy, Enterprise Architecture, Product Management, Agile, Program Governance, Experience Design, Change Management, and/or Value Realization • Salesforce product knowledge and solution design experience required • Strong understanding of key business value drivers and success metrics typical of large-enterprise companies • Ability to develop industry POVs, including identifying market trends, responses, and solution offerings • Ability to analyze and synthesize information in situations where data may be absent or ambiguous • Comfortable pitching to C-suite executives, including strong objection-handling abilities • Ability to work cross-functionally with Sales, Engagement Leaders, Solution and Technical Architects, Experience Designers, and External Partners • Proven ability to lead through influence and expertise rather than formal authority • Working knowledge of AI capabilities and responsible application in a consulting context • Degree or equivalent relevant experience required • Ability to work remotely from one of the listed U.S. states

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available for certain roles • Equity may be available for certain roles • Reasonable accommodation during the application or recruiting process