Customer Success Lead, M&A Director

🕒 May 19

🏢🏡 Austin – Hybrid

💵 $171.2k - $273k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Responsible for driving the successful onboarding and integration of acquired companies • Manage a portfolio of acquisitions • Ensure business continuity during onboarding • Define integration strategy and execute on the integration roadmap • Engage with internal stakeholders at all levels • Translate M&A strategies into compelling narratives • Lead execution planning and manage resources • Collaborate with cross-functional teams • Proactively identify trends, risks, and opportunities • Drive continuous learning and organizational excellence in M&A

🎯 Requirements

• 6-8 years of relevant work experience in strategy consulting, management consulting, M&A integration management, or a related field • Proven experience in Program Leadership & Execution for large tech acquisitions • Demonstrated ability to think strategically while being meticulous • Exceptional Stakeholder Engagement & Management skills • Strong strategic and critical thinking skills • Excellent communication skills • Proven ability to translate complex strategies into clear narratives • Strong business acumen and analytical approach • Ability to thrive in a fast-paced, dynamic environment • A track record of successfully demonstrating the organization's core values

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program