Deployment Strategist, Public Sector

🔥 13 hours ago

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $148.5k - $365.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Lead strategic analysis and design of Salesforce solutions for Department of Defense, Intelligence Community, aerospace, and allied defense customers • Synthesize complex business challenges into solution architectures and strategic deployment plans • Provide comprehensive oversight of Salesforce solution deployments and integration with customer infrastructure • Monitor project progress, identify roadblocks, and guide optimization for reliability, scalability, and security • Establish and govern agent behavior guardrails • Serve as the primary front-facing contact for Salesforce deployments • Build and nurture relationships with senior government personnel and customer stakeholders • Understand customer operational challenges and strategic goals, and present value-driving proposals • Help governments improve response times, personnel utilization, logistics, and asset management • Design and lead agent design and jobs-to-be-done workshops • Embed with client teams in classified and unclassified environments • Provide technical and strategic guidance to client teams • Apply conversation design principles to create intuitive conversational AI experiences • Assess organizational readiness for AI adoption and guide process transformation and reengineering • Provide customer feedback to internal product and engineering teams • Lead AI strategy and roadmap discussions • Drive responsible AI practices, including risk mitigation, bias and toxicity testing, and guardrails

🎯 Requirements

• 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments • Proven track record leading successful, impactful enterprise-level projects • Understanding of the Salesforce platform and ecosystem • Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management • Ability to confront open-ended problems in unstructured, ambiguous environments • Entrepreneurial spirit and focus on fast delivery and measurable customer impact • Excellent written and verbal collaboration and communication skills • Ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives • Experience managing executive customer relationships in a strategic advisory or consulting role • AI consulting experience in conversation design, responsible AI practices, and prompt engineering • Experience working in or adjacent to secure environments • Ability to travel 25-50% of the time to customer sites • Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil • Must not hold dual citizenship • Ability to meet customer and government screening standards • Eligible for a U.S. security clearance • Preferred: experience supporting U.S. Department of Defense, Intelligence Community, or Federal Civilian agencies • Preferred: defense/aerospace, military, or logistics experience • Preferred: familiarity with IL5/IL6/CNSS #1253 requirements or classified environments • Preferred: Salesforce Data Cloud and/or Agentforce experience • Preferred: conversational AI solutions in regulated or highly sensitive industries • Preferred: Salesforce platform certifications • Preferred: knowledge of Salesforce CRM Service, Sales, and Marketing Clouds • Preferred: AI/ML knowledge beyond LLMs, including natural language processing • Must complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation and equity may be available for certain roles • Reasonable accommodation during the application or recruiting process