Senior/Principal Process Consultant

🕒 September 17

🏄 California, Colorado, +3 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $117.2k - $260.1k / year

⏰ Full Time

🟠 Senior

💼 Consultant

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👻 Ghost score 30%

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Own customer engagements end to end, from executive business case through rapid design, deployment, and handoff • Advise enterprise leaders, quantify ROI, and map multi-year automation roadmaps • Serve as the primary strategic advisor to enterprise stakeholders and understand business goals and operational pain points • Build business cases, define success criteria, establish KPIs and measured baselines • Lead structured discovery workshops and process mapping • Design and rapidly build automated process solutions and first working versions • Automate procure-to-pay, order-to-cash, and supplier onboarding processes • Build, test, and iterate AI-agent Blueprints using prompting tools • Design prompts, structure outputs with schemas and examples, and debug failures • Identify and manage REST and event-based integration points and related risks • Translate strategic goals into PRDs and technical acceptance criteria • Deliver through continuous design, build, validation, and refinement loops • Use AI agents and skills to accelerate requirements, build, testing, and documentation • Own scoping, build, UAT, data migration, cutover, and scope changes through go-live • Prioritize Day 1/MVP scope and justify trade-offs to customers • Design and run handoffs, documentation, and enablement for partners and customer teams • Set handoff guidelines, solution architecture documentation, and sustained post-deployment success criteria

🎯 Requirements

• 5+ years in Solutions Consulting, Forward Deployed roles, Strategic or Management Consulting, Product Management, Process Automation, or Business Analysis • Domain depth in supply chain, ERP, or finance operations processes, including procure-to-pay, order-to-cash, AP/AR, and supplier onboarding • Hands-on experience building AI or agent-based automation, including prompt design, output structuring, and iterating on failures • Experience engaging enterprise executives in B2B SaaS to build business cases and long-term roadmaps • Proven track record owning engagements from discovery through go-live, including UAT, data migration, cutover, and structured handoffs • Strong grounding in workflow mapping, process modeling, process improvement, and change management • Experience translating business requirements into automated workflows, PRDs, and user stories • Working knowledge of REST, SOAP, event-based integration patterns, authentication, latency, and payload limits • Track record of setting success KPIs and baselines up front and measuring outcomes after go-live • Executive presence with skeptical executives and willingness to deliver bad news early with a plan • Familiarity with the Salesforce platform ecosystem preferred • Track record building or navigating partner ecosystems and implementation channels preferred • Lean, Six Sigma, or related process improvement certification preferred • Technical or business degree preferred; MBA a plus

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available for certain roles • Equity may be available for certain roles

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