
10,000+ employees
Founded 1999
đź Consulting
đŁ Marketing
âď¸ SaaS
Consulting ⢠Marketing ⢠SaaS
Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.
đĽ 10 minutes ago
đ California, Colorado, +3 more states â Remote
đľ $117.2k - $223.9k / year
â° Full Time
đ Senior
đź Consultant
đŚ H1B Visa Sponsor
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10,000+ employees
Founded 1999
đź Consulting
đŁ Marketing
âď¸ SaaS
Consulting ⢠Marketing ⢠SaaS
Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.
⢠Own the roadmap for process blueprints and automation solutions ⢠Own the feature lifecycle for specific components from discovery through launch and iteration ⢠Identify operational inefficiencies, manual processes, and automation opportunities ⢠Partner with customer-facing team leaders to map and analyze customer requirements ⢠Build solution blueprints and workflow automations using current platform features ⢠Work directly with AI agents and prompting tools to design automated enterprise-grade solutions ⢠Validate, test, and iterate blueprints for accuracy, consistency, and performance ⢠Translate strategic goals and customer requirements into PRDs, user stories, and technical acceptance criteria ⢠Manage the product backlog, prioritize sprints, and drive delivery using Agile methodologies ⢠Document solution architecture, demonstrations, and implementation guidelines ⢠Conduct user interviews and quantitative analysis to understand customer pain points and identify product opportunities ⢠Act as the voice of the customer within the development process ⢠Partner with Engineering and Design to ensure technical feasibility and intuitive user experiences ⢠Provide feedback to Product Managers regarding feature gaps and scalability enhancements ⢠Support rollout and enablement of blueprint solutions across teams and customers
⢠3-8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting ⢠Experience building external-facing products in enterprise B2B SaaS environments ⢠Strong understanding of business workflow mapping, process modeling, and process improvement methodologies ⢠Proven experience translating business requirements into structured automated workflows or solutions ⢠Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms ⢠Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical audiences ⢠Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success ⢠Rigor and consistency in managing product backlogs and executing delivery ⢠Experience in SaaS, AI automation, supply chain operations, contact center operations, or customer experience technology ⢠Experience with prompt design or agent-based automation solutions ⢠Familiarity with the Salesforce platform ecosystem (e.g., APIs, platform services) ⢠Experience with network effects and cold start strategies ⢠Familiarity with feature prioritization and product feedback processes ⢠Lean, Six Sigma, or related process improvement certification ⢠Experience within the Supply Chain or Financial Services sector highly preferred ⢠A related technical degree
⢠Time off programs ⢠Medical insurance ⢠Dental insurance ⢠Vision insurance ⢠Mental health support ⢠Paid parental leave ⢠Life insurance ⢠Disability insurance ⢠401(k) ⢠Employee stock purchasing program ⢠Incentive compensation may be available for eligible roles ⢠Equity may be available for eligible roles
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