
10,000+ employees
Founded 1999
đź Consulting
đŁ Marketing
âď¸ SaaS
Consulting ⢠Marketing ⢠SaaS
Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.
đĽ 27 minutes ago
đď¸ New Jersey â Remote
đľ $148.5k - $223.9k / year
â° Full Time
đĄ Mid-level
đ Senior
đź Consultant
đŚ H1B Visa Sponsor
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10,000+ employees
Founded 1999
đź Consulting
đŁ Marketing
âď¸ SaaS
Consulting ⢠Marketing ⢠SaaS
Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.
⢠Own the roadmap for Life Sciences process blueprints and AI-native accelerators across the LSC portfolio ⢠Own the feature lifecycle for Life Sciences-specific blueprint components from discovery through launch and iteration ⢠Identify operational inefficiencies, manual processes, and automation opportunities across Life Sciences customer workflows ⢠Map and analyze customer requirements for new AI-native solutions ⢠Build solution blueprints and workflow automations using Agentforce and Life Sciences Cloud capabilities ⢠Work directly with AI agents and prompting tools to design enterprise-grade solutions for regulated Life Sciences environments ⢠Validate, test, and iterate blueprints against customer acceptance criteria ⢠Translate strategic goals and customer requirements into PRDs, user stories, and technical acceptance criteria ⢠Manage the product backlog, prioritize sprints, and drive delivery using Agile methodologies ⢠Document solution architecture, demonstrations, and implementation guidelines ⢠Conduct user interviews and quantitative analysis to identify customer pain points and accelerator opportunities ⢠Represent Life Sciences customer needs in the Agentforce development process ⢠Partner with Engineering and Design on technical feasibility and user experience ⢠Provide feedback to Product Managers on feature gaps for scalability and compliance ⢠Support rollout and enablement across Hub teams, GDC delivery resources, and SI partners ⢠Collaborate across the Ecosystems pillar on partner readiness and SI blueprint adoption
⢠3 to 8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting ⢠Experience building or deploying external-facing products in enterprise B2B SaaS environments ⢠Strong understanding of business workflow mapping, process modeling, and process improvement methodologies, with demonstrated application in Life Sciences or a regulated industry ⢠Proven experience translating business requirements into structured automated workflows or solutions ⢠Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms ⢠Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical Life Sciences stakeholders ⢠Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success ⢠Rigor and consistency in managing product backlogs and executing delivery ⢠Experience in Life Sciences commercial operations, HCP/HCO engagement, field force automation, or clinical operations technology ⢠Experience with Salesforce Life Sciences Cloud (LSC), Agentforce, or comparable CRM/AI platforms in regulated industries ⢠Experience with prompt design or agent-based automation solutions ⢠Familiarity with the Salesforce platform ecosystem (APIs, platform services, Data Cloud) ⢠Understanding of Life Sciences regulatory and compliance requirements (e.g., GxP, HIPAA, GDPR) as they relate to CRM and workflow automation ⢠Experience with network effects and cold start strategies for enterprise B2B solutions ⢠Lean, Six Sigma, or related process improvement certification ⢠Pharma, Biotech, or MedTech industry background strongly preferred
⢠Time off programs ⢠Medical insurance ⢠Dental insurance ⢠Vision insurance ⢠Mental health support ⢠Paid parental leave ⢠Life insurance ⢠Disability insurance ⢠401(k) ⢠Employee stock purchasing program ⢠Certain roles may be eligible for incentive compensation ⢠Certain roles may be eligible for equity ⢠Reasonable accommodations during the application or recruiting process
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