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Regional Service Delivery Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $125k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

Where this job comes from

Posted on GovCIO's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of GovCIO

GovCIO

1001 - 5000 employees

Founded 2010

💼 Consulting

🏛️ Government

🔒 Cybersecurity

Consulting • Government • Cybersecurity

GovCIO is a technology company that specializes in providing digital solutions and IT services to government agencies. Their focus is on transforming public sector operations through innovative technology, thereby enhancing the efficiency and effectiveness of government services.

📋 Description

• Create integrated project plans for contract deliverables and new products in development projects • Manage multidisciplinary project teams • Review, manage, and control project status and budgets • Manage schedules and prepare status reports • Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals • Develop mechanisms for monitoring project progress, intervention, and problem solving • Manage projects through design, implementation, and testing • Define requirements and plan project lifecycle deployment • Supervise professional and technical support personnel • Schedule tasks and coordinate team members • Manage vendor task integration and review vendor deliverables • Ensure adherence to quality standards and review project deliverables • Conduct project meetings and handle project tracking, analysis, and reporting • Generally report to a Program Manager

🎯 Requirements

• Bachelor's with 15+ years (or commensurate experience) • 15 years experience leading the user support function of a large agency-wide IT support contract serving a user community of 80K agency personnel • US citizenship required to attain and maintain a DHS/TSA clearance

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