Senior Strategy & Ops Lead, Post-Sale Product Adoption

🔥 14 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $145k - $212.5k / year

⏰ Full Time

🟠 Senior

🌱 Product Adoption Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Own new product adoption as a company metric across Samsara’s post-sale organization • Integrate every new product into post-sale processes, including sponsorship, enablement, and success metrics • Partner with Product/R&D early in product launches to design adoption upfront • Review adoption data to identify where and why customers are not adopting products • Develop and personally execute strategies to close adoption gaps • Run a standing cross-functional cadence with Scaled Implementation & Success, Enterprise Implementation & Success, Customer Education, Partnerships, and Lifecycle Marketing • Influence and coordinate action across five post-sale teams without direct authority • Escalate through the VP of Customer Success when needed • Build relationships with leaders across functions • Establish adoption plans and metrics before or at general availability • Ensure adoption gaps are identified and closed measurably faster

🎯 Requirements

• 8+ years of experience in an internal-facing role such as Strategy & Operations, Business Operations, or Program/Project Management • Proven track record driving results on cross-functional initiatives without formal authority • Strong understanding of post-sale, customer-facing functions such as implementation, customer success, or customer education • Ability to work autonomously and execute personally • Ability to define metrics, build or work with dashboards, and use adoption data • Strong written and verbal communication skills • Ability to read out results and influence senior stakeholders • Experience at Samsara or a similarly matrixed, fast-moving organization is a plus

🏖️ Benefits

• Performance-based bonus/variable pay • Equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Above-market total compensation opportunities