Contract Care Navigator

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $25 - $33 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sana

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛡️ Insurance

⚕️ Healthcare Insurance

☁️ SaaS

💰 $60M Series B on 2022-06

Insurance • Healthcare Insurance • SaaS

Sana is a company providing modern health benefits tailored specifically for small businesses. The company offers comprehensive health plans which include medical, dental, and vision coverage, along with $0 healthcare options like virtual care, maternity, labs, and imaging services. Sana aims to simplify the management of health benefits, offering features like real-time employee management and transparent claims viewing. With a focus on affordability, businesses can save up to 20% by choosing Sana, with a high rate of renewal among clients. Their service includes a dedicated team of medical and benefits experts to assist members with guidance and in-network referrals. Sana emphasizes strong customer support with high satisfaction ratings, ensuring employees can keep their preferred providers without incurring out-of-network fees. The company prides itself on being a reliable and budget-friendly option for small businesses.

📋 Description

• Support Sana members in navigating the healthcare system and accessing appropriate, high-quality, cost-effective care • Help members find providers, understand referral options, and coordinate access to healthcare services • Communicate with members, healthcare providers, and external partners to gather information, resolve routine issues, and facilitate care • Collaborate with Care Navigators, Sana Care providers, Medical Assistants, and Customer Support to ensure a seamless member experience • Maintain accurate, timely documentation of member interactions and care navigation activities • Follow established workflows, manage tasks through completion, and escalate complex clinical, benefits, or operational questions • Identify opportunities to improve workflows and share feedback with the team • Help members feel heard, supported, and confident while navigating their healthcare journey

🎯 Requirements

• 2+ years of experience in a fast-paced environment • At least 1 year directly in care navigation, referrals, provider scheduling, or healthcare benefits • Strong written and verbal communication skills • Excellent organizational skills and attention to detail • Ability to manage multiple tasks and follow through reliably • Comfortable learning new technology and navigating multiple systems • Ability to work in a fast-paced, remote environment • Strong problem-solving skills and judgment to know when to ask for help or escalate an issue • Collaborative approach and openness to feedback • Adaptability and willingness to take on new tasks as team needs evolve • Passion for making healthcare more accessible, affordable, and easier to navigate

🏖️ Benefits

• Six-month contract assignment with potential to turn into something longer term • Remote-first, fully distributed team across the U.S.