Application Engineer

Job not on LinkedIn

🔥 4 minutes ago

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Application Engineer

Where this job comes from

Posted on Sandvik Group's careers page ↗Sandvik Group's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

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Logo of Sandvik Group

Sandvik Group

- employees

Founded 1862

🏭 Manufacturing

🏗️ Construction

🏢 Enterprise

Manufacturing • Construction • Enterprise

Sandvik Group is a global engineering company specializing in the development of advanced technologies and products for the mining, construction, and manufacturing industries. They offer a range of solutions including equipment, tools, services, and digital solutions to improve productivity and efficiency in various sectors. The company is committed to innovation and sustainability, providing high-quality products that help their customers meet the demands of a growing and rapidly changing world.

📋 Description

• Serve as a member of the GibbsCAM Application Engineering team based in the USA • Offer post-sales technical support to global resellers and customers • Use the Support Ticketing System to solve technical issues through support cases and route cases as necessary • Provide software licensing support • Collaborate with QA to report software defects and improvement requests to development • Partner occasionally with industry leaders on demos, part prove-outs, tooling tests, and turnkeys for basic milling and turning applications • Create technical content, including videos, Knowledge Base articles, and sample files • Develop training materials, including How-To topics, tips and tricks, and Knowledge Base content • Deliver basic training sessions for resellers via web, classroom, or onsite • Build relationships with resellers, partners, and internal teams

🎯 Requirements

• 3+ years of experience in CNC manufacturing or CAD/CAM software industries • Hands-on experience with CNC mill and lathe programming, both manual and CAM-based • Wire EDM experience is a plus • Familiarity with 3D modeling software preferred • Experience with GibbsCAM is desirable; proficiency with other CAM software is acceptable • Excellent written and verbal communication skills • Proficiency in MS Office • Experience with content creation tools such as Camtasia Studio preferred • Knowledge of Oracle NetSuite or Salesforce Support Systems is a plus • Comfortable delivering basic technical training one on one or with small groups is a plus • Ability to travel occasionally • Ability to work during US Eastern/Central Time hours, regardless of physical location

🏖️ Benefits

• Occasional travel opportunity • Remote work arrangement indicated by #LI-Remote • Opportunity to develop technical depth and product expertise • Training delivery and professional development through hands-on CAM expertise

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