Patient Outreach Specialist

🕒 6 days ago

🌾 North Dakota, South Dakota – Remote

🌾 North Dakota – Remote 🗿 South Dakota – Remote

💵 $17 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Sanford Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1894

🛡️ Insurance

🏥 Healthcare

⚕️ Healthcare Insurance

Insurance • Healthcare • Healthcare Insurance

Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America's heartland. Headquartered in Sioux Falls, South Dakota, Sanford Health serves over 1. 4 million patients and nearly 200,000 health plan members across 250,000 square miles. The integrated health system includes 48 medical centers, 211 clinic locations, and more than 160 senior living centers, employing 2,900 physicians and advanced practice providers. Sanford Health is committed to offering compassionate care through its Centers of Excellence, focusing on specialties such as cancer, orthopedics, women’s health, and genetics. Additionally, it provides affordable health insurance, engages in extensive clinical trials, and supports personalized genetic medicine.

📋 Description

• Assist the clinic care team in managing and coordinating preventative screenings and wellness strategies • Monitor provider patient attribution and contribute to electronic medical record integrity • Coordinate wellness screenings for specific specialties • Support office visit, procedure, and scheduling screenings • Manage chronic disease registries, provider scorecards, and result reconciliation • Promote quality initiatives and improved patient outcomes • Participate in preventative care and health maintenance for age-related patients • Track and report quality measures and validate patient record accuracy and integrity • Collect subjective and objective patient or caregiver data to identify potential barriers to care and refer to care management roles • Communicate collected data and obtain appropriate orders to support the healthcare team • Follow through on patients’ plans of care under the direction of the care team • Make outreach to patients and healthcare providers to coordinate care and connect patients with services, care team members, and resources

🎯 Requirements

• Certified Medical Assistant (CMA) background is required • Post-secondary education of one to two years with an emphasis in healthcare or a medical-related field is preferred • Minimum of one year of work experience in ambulatory care, community outreach, patient or provider support, customer service, and/or integrated care systems is preferred • Training in Motivational Interviewing and/or Mental Health First Aid is preferred • Computer literacy, including Microsoft Office products and electronic health records (EHR) • High level of computer skills and ability to run registries • Customer service, critical thinking, and multitasking skills • Knowledge of medical and medication terminology • Knowledge of medical paperwork, including insurance completion/submission requirements • Ability to function within administration pre-defined scope-of-practice guidelines

🏖️ Benefits

• Remote Role • Competitive salary based off of experience • Employee Wellness Program • Family like Team Culture • Career advancement opportunities • Comprehensive benefits package • Supportive work environment