RN, Call Center

🔥 14 hours ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $35 - $48 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Sanford Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1894

🛡️ Insurance

🏥 Healthcare

⚕️ Healthcare Insurance

Insurance • Healthcare • Healthcare Insurance

Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America's heartland. Headquartered in Sioux Falls, South Dakota, Sanford Health serves over 1. 4 million patients and nearly 200,000 health plan members across 250,000 square miles. The integrated health system includes 48 medical centers, 211 clinic locations, and more than 160 senior living centers, employing 2,900 physicians and advanced practice providers. Sanford Health is committed to offering compassionate care through its Centers of Excellence, focusing on specialties such as cancer, orthopedics, women’s health, and genetics. Additionally, it provides affordable health insurance, engages in extensive clinical trials, and supports personalized genetic medicine.

📋 Description

• Provide telehealth services for patients of all ages • Perform telephone triage, health information and education, physician and service referrals, and specialty access lines • Apply established protocols, approved references, and medical resources • Make decisions for a diverse client population with a wide range of problems and acuity • Answer caller inquiries and provide crisis intervention following established protocols • Perform ongoing systematic assessment and data collection focused on physiological, psychological, and cognitive status • Provide educational and resource referrals based on patient needs • Instruct patients professionally based on expressed needs and available resources • Demonstrate awareness of legal issues in telephone triage • Document health information accurately

🎯 Requirements

• Bachelor’s Degree in nursing preferred • Graduate from an accredited nursing program preferred • Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state • Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside • Any additional state licensure requirements must be obtained within first 30 days of employment • Needs and maintains Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS) • Obtains and subsequently maintains additional required department specific competencies and certifications

🏖️ Benefits

• 100% remote • Flexible schedule • Every 3rd weekend • Every 3rd holiday

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