Payment Workflow Specialist I

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Sarnova

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🏥 Healthcare

🤝 B2B

☁️ SaaS

💰 $500k Venture Round - Sarnova on 2009-12

Healthcare • B2B • SaaS

Sarnova is a healthcare-focused distribution and services company whose family of businesses (including Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Digitech) supplies products, equipment, services and technology across the emergency medical services (EMS) and acute care continuum. For nearly 50 years the group has distributed more than 100,000 health and safety products to EMS providers, hospitals, schools, businesses and government agencies, and also provides respiratory/anesthesia/critical care solutions, AED sales and program management, CPR training, and a cloud-based EMS billing and business intelligence platform. Sarnova is a portfolio company of Patricia Industries/Investor AB.

📋 Description

• Review trips to verify payments are posted correctly and match contractual agreements and patient responsibility • Correct posting errors and document changes for record-keeping and future reference • Review payments for trips sent to collections to ensure accurate handling and proper reporting to the agency • Conduct quality assurance checks on payment posting processes, including NSA trips and trips flagged for write-offs • Investigate missing payments, determine the cause, and resolve and update payment records • Respond to emails related to trip questions from internal and external associates • Investigate items flagged for non-posting due to missing EOBs and ensure timely resolution and accurate posting • Respond to posting-related inquiries from clients, vendors, and internal team members • Adhere to HIPAA privacy policies and maintain confidentiality and security of sensitive patient information • Maintain compliance with company attendance policies • Perform QA BPO posting functions • Perform additional duties as assigned

🎯 Requirements

• High School Diploma or equivalent required • 1–2 years of experience in medical billing and basic accounting principles preferred but not required • Strong experience with payment posting, deposit reconciliation, and refund research • Proficiency with Practice Management Systems (PMS) • Ability to navigate various websites efficiently for remittance retrieval • Skilled in 10-key data entry (minimum 10,000 keystrokes per hour) • Ability to type at least 35 WPM • Proficiency in Microsoft Office, including Excel basic functions such as adding/removing rows/columns, AutoSum, and copying worksheets • Strong attention to detail and accuracy in financial transactions • Ability to read and interpret Explanation of Benefits (EOBs) • Excellent time management and multitasking skills • Strong organizational skills with the ability to meet deadlines • Experience balancing accounts and reconciling payments • Strong communication skills to interact effectively with clients, vendors, and internal teams • Ability to maintain confidentiality and handle sensitive financial data with discretion • Capability to work efficiently in a fast-paced environment • Ability to independently manage all aspects of the job role, including required goals and business practices, in a remote environment

🏖️ Benefits

• Competitive salary, commensurate with experience • Comprehensive benefits package • 401(k) Plan • Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities • Inclusive workplace that promotes and values diversity