Field Application Specialist

🕒 2 days ago

🏖️ New Jersey, Maryland, +1 more states – Remote

🏖️ New Jersey – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote

💵 $85k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Sartorius

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.

📋 Description

• Support sales of existing products through product presentations, demonstrations, and application studies • Collaborate with product management on new-product beta-site testing and demonstrations • Support the assigned product line in achieving sales targets in the Central Region • Support sales through customer-process and URS analysis • Generate application trials to design optimized products aligned with application requirements • Provide proactive field application support, answer inquiries, and resolve customer implementation problems • Support quality complaints by troubleshooting and analyzing customer processes • Collect, compile, verify, and analyze product-line performance data and customer feedback • Report competitor product information and feedback to application specialist and product management • Provide basic product training to internal sales teams and dealers • Run external customer workshops and seminars • Conduct trials and demonstrations, achieve intended results, and create trial reports • Collaborate with interfaces to define trial scope and acceptance criteria and build professional trial reports • Travel more than 50% overnight to support external customers

🎯 Requirements

• Bachelor's degree in Life Sciences, Biotechnology, Engineering, or related field • 3+ years of experience in technical sales, application support, or pre-sales in a scientific or technical environment • Proven experience in a similar position and industry is advantageous • Familiarity with related products, laboratory processes, and equipment • Strong learning ability and expert knowledge in this area • Ability to effectively interface with product, project, and division management • Excellent communication and presentation skills • Strong customer orientation • Proven software skills, e.g. Microsoft Office • Willingness and ability to travel more than 50% overnight • Identification with Sartorius core values: Sustainability, Openness, Enjoyment

🏖️ Benefits

• Sales incentive plan • Car allowance • Mentoring • Leadership programs • Internal seminar offerings • Paid vacation • Sick time • Corporate holidays • Community service day • Flexible work schedules • Comprehensive onboarding, including a virtual online platform • Medical plans • Dental insurance • Vision insurance • Employee Assistance Program (EAP) • Wellness programs • 401(k) with generous company match • HSA • FSA (dependent care and healthcare spending) • Transportation Commuter Account • Basic Life Insurance • AD&D • Family Planning & Women’s Health • Health Advocate • Supplemental Life Insurance (employee, spouse & dependents) • Legal Services • LTD & STD • Critical Illness Insurance • Student Loan Tuition Refinance Service