Field Service Engineer

🕒 August 5

🌾 Iowa, Kansas, +2 more states – Remote

🌾 Iowa – Remote 🌪️ Kansas – Remote 🌾 Nebraska – Remote 🏰 Missouri – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sartorius

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.

📋 Description

• Deliver service and technical support during customer site visits • Install, calibrate, troubleshoot, repair, and perform preventive maintenance on balances and moisture analyzers • Diagnose equipment issues and provide timely solutions to minimize customer downtime • Maintain accurate service documentation, reports, and records • Manage workload and service schedules for on-time customer support • Use field service automation tools and systems in daily operations • Follow service procedures, quality standards, and safety protocols • Collaborate with internal technical teams on complex issues and share best practices • Provide customers with technical guidance, product recommendations, and service insights • Build lasting customer relationships that support satisfaction, retention, and business growth

🎯 Requirements

• Associate degree in a technical field, or high school diploma/GED with relevant technical certification • Minimum 2 years of field service, maintenance, instrumentation, or related technical experience • Experience calibrating balances, scales, moisture analyzers, or similar laboratory instruments preferred • Ability to troubleshoot, repair, and maintain technical equipment • Strong mechanical and electrical diagnostic skills • Effective communication and customer service skills • Ability to manage multiple priorities and work independently in a field-based environment • Proficiency with mobile applications, digital reporting tools, and Microsoft Office products • Valid driver’s license and willingness to travel extensively throughout the assigned territory • Alignment with Sartorius core values of Sustainability, Openness, and Enjoyment

🏖️ Benefits

• Mentoring, leadership programs, internal seminar offerings • Paid vacation, sick time, corporate holidays, and community service day • Flexible work schedules • Comprehensive onboarding, including a virtual online platform • Mutual support, team spirit, and international collaboration • Communities on topics such as Coaching, Agile Working, and a Businesswomen’s Network • Variety of medical plans, dental, vision, EAP, and other wellness programs • Smart buildings with the latest technology and equipment • 401(k) with generous company match • HSA, FSA (dependent care and healthcare spending), and Transportation Commuter Account • Company-paid basic life insurance, AD&D, EAP, Family Planning & Women’s Health, and Health Advocate • Optional supplemental life insurance, legal services, LTD & STD, critical illness insurance, and student loan tuition refinance service