Field Service Engineer

🔥 1 hour ago

🏛️ District of Columbia, Massachusetts – Remote

🏛️ District of Columbia – Remote 🍂 Massachusetts – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Oxford Instruments plc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏥 Healthcare

💼 Consulting

Manufacturing • Healthcare • Consulting

Oxford Instruments plc is a company that pushes the boundaries of technology, developing innovative solutions that enable customers to achieve breakthroughs in various fields. They focus on creating advanced manufacturing techniques and pioneering new imaging technologies, providing exceptional products that enhance digital connectivity and support the development of next-generation medicines and healthcare technology. Their commitment to addressing the greatest challenges of the 21st century underscores their role as a leader in scientific and industrial advancements.

📋 Description

• Represent Oxford Instruments by delivering technical support, installation, and maintenance for plasma etch and deposition systems • Lead installation and commissioning of advanced plasma etch and deposition systems • Execute scheduled and emergency preventive and corrective maintenance • Diagnose root causes and validate repairs against vacuum, leak-up, and process benchmarks • Build customer relationships through responsive communication and hands-on technical training • Troubleshoot complex hardware and software issues using specialized diagnostic tools • Provide remote support to minimize downtime and maximize uptime • Calibrate critical components including AMUs, RF Generators, APCs, and MFCs • Implement performance-enhancing system upgrades including turbo pumps, PLCs, and breakers • Collaborate across teams, escalate issues when needed, and maintain detailed documentation • Travel extensively to customer sites for installations and service needs Monday through Friday

🎯 Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field • Equivalent hands-on experience in semiconductor equipment service may substitute for the degree • 5–7 years of field service experience in the semiconductor industry, focused on plasma etch and deposition systems • Familiarity with cleanroom operations and safety protocols • Hands-on experience with turbo pumps, cryo pumps, and roughing pumps • Experience troubleshooting 208V electrical systems and 24V control subsystems • Extensive experience with RF power components and pneumatically driven systems • Proficiency with vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters, and megohm meters • Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams • Strong understanding of RF theory and inductively coupled plasma (ICP) systems • Familiarity with RIE, PECVD, ICP, and ALD semiconductor processes • Valid driver’s license, safe driving record, and passport • Ability to travel independently and extensively on weekdays, Monday through Friday • Physical agility and comfort working in confined or awkward spaces • Ability to lift and handle equipment weighing up to 50 lbs • Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components preferred • Knowledge of APC and MFC calibration and optimization preferred • Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire • Effective communication, listening, independent work, teamwork, adaptability, and continuous-learning capabilities

🏖️ Benefits

• Full-time, benefited position • Salary range of $100,000–$120,000 • Remote work arrangement • Professional exposure to cutting-edge semiconductor technologies • Customer and technical training opportunities • Travel to customer sites