Research & Development Field Account Manager, Strategic Accounts

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of Sartorius

Sartorius

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.

📋 Description

• Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders • Increase access, trust, and early visibility of molecule programs, discovery, and R&D process decisions • Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points • Identify and prioritize early-stage technology seeding opportunities based on R&D process needs and discovery-stage requirements • Align Business Units technical experts for validation support across new molecules, processes, and modalities • Drive validation of selected technologies through process and product trials and defined process steps • Apply a process-consultancy approach and document outcomes and readiness signals • Support pilot and clinical-phase (Phase I–III) process and product trials, including scale-up/scale-down validation and process optimization • Collaborate with Product Development, Tech Transfer, and CMOs • Control and monitor the account’s new process landscape, flagging footprint changes, risks, and implications • Execute structured handovers of validated programs to commercial teams by packaging stakeholder maps, process context, validation evidence, and next actions

🎯 Requirements

• Bachelor’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field • 3+ years in customer-facing roles in biopharma environments, such as process development support, technical sales, applications, or scientific support • Strong exposure to R&D contexts • Ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths • Ability to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions • Strong stakeholder management across customer R&D networks and internal matrix teams • High proficiency in CRM (SFDC) • Disciplined documentation for structured handover, including pipeline tracking, customer processes, validation evidence, and decision points • Willingness to travel >50% • Identification with core values: Sustainability, Openness, Enjoyment

🏖️ Benefits

• Mentoring, leadership programs, internal seminar offerings • Paid vacation, sick time, corporate holidays, and community service day • Flexible work schedules • Comprehensive onboarding, including a virtual online platform • Mutual support, team spirit, and international collaboration • Communities on topics such as “Coaching”, “Agile Working”, and a “Businesswomen’s Network” • Medical plans, dental, vision, EAP, and other wellness programs • Smart buildings with the latest technology and equipment • 401(k) with generous company match • HSA, FSA (dependent care and healthcare spending), and Transportation Commuter Account • Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, and Health Advocate • Optional Supplemental Life Insurance, Legal Services, LTD & STD, Critical Illness Insurance, and Student Loan Tuition Refinance Service

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