TAM Lead

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 13%

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ScaleOps

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤝 B2B

📣 Marketing

B2B • Marketing

ScaleOps is a company whose public website (scaleops. com) uses cookie consent and tracking technology; the provided text is a cookie/consent disclosure showing integrations with marketing and analytics providers (HubSpot, Google Analytics, Hotjar, Cloudflare, LinkedIn, Apollo, G2, etc. ). The available snippet contains only privacy/cookie details and does not describe ScaleOps’s products, services, or target customers. Based on the site’s heavy use of marketing, lead-capture and analytics tooling, the business appears to operate commercially with a focus on marketing and likely selling to other businesses, but specific offerings are not described in the provided content.

📋 Description

• Lead and mentor a team of TAMs, fostering growth, skill development, and high performance • Drive strategic customer engagements, ensuring the success of the largest and most complex accounts • Partner closely with Sales, Product, and Engineering teams to align technical solutions with business objectives • Own and develop value-based relationships with key stakeholders across customer organizations • Shape customer onboarding, enablement, and adoption strategies, ensuring maximum ROI from the ScaleOps platform • Influence product strategy by capturing customer feedback, requirements, and use cases • Represent ScaleOps at industry events, meetups, and conferences, articulating the value of the platform • Promote best practices and standardization across the TAM organization, improving delivery efficiency and customer satisfaction

🎯 Requirements

• 2+ years of experience leading and scaling a team of Technical Account Managers or technical professionals, driving high performance and customer impact • 3+ years of hands-on experience with cloud-native technologies, including containerization and Kubernetes – Must • Minimum 3 years in a senior customer-facing role, such as technical presales, solution engineering, or TAM – Must • Demonstrated ability to articulate and sell the benefits of complex platforms and technologies • Strategic thinking and a customer-centric mindset, with the ability to influence both customers and internal teams

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