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TAM Lead

🕒 5 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

Where this job comes from

Posted on ScaleOps - Cloud-Native Optimization's careers page, not through a job board

First seen by Remote Rocketship 5 days ago

Still open on ScaleOps - Cloud-Native Optimization's site. Checked 1 hour ago.

Logo of ScaleOps - Cloud-Native Optimization

ScaleOps - Cloud-Native Optimization

11 - 50 employees

Founded 2022

☁️ SaaS

🤖 Artificial Intelligence

💰 $15M Series A on 2023-12

Cloud • SaaS • Artificial Intelligence

ScaleOps is a cloud-native optimization platform that focuses on automating real-time resource management for Kubernetes environments. By utilizing intelligent scheduling and automated rightsizing, ScaleOps enables businesses to reduce their Kubernetes costs by up to 80%, while enhancing cluster reliability and performance. Designed with DevOps in mind, ScaleOps allows teams to optimize CPU and memory allocation effortlessly and focus on strategic initiatives rather than manual configurations.

📋 Description

• Lead and mentor a team of TAMs, fostering growth, skill development, and high performance • Drive strategic customer engagements, ensuring the success of the largest and most complex accounts • Partner closely with Sales, Product, and Engineering teams to align technical solutions with business objectives • Own and develop value-based relationships with key stakeholders across customer organizations • Shape customer onboarding, enablement, and adoption strategies, ensuring maximum ROI from the ScaleOps platform • Influence product strategy by capturing customer feedback, requirements, and use cases • Represent ScaleOps at industry events, meetups, and conferences, articulating the value of the platform • Promote best practices and standardization across the TAM organization, improving delivery efficiency and customer satisfaction

🎯 Requirements

• 2+ years of experience leading and scaling a team of Technical Account Managers or technical professionals, driving high performance and customer impact • 3+ years of hands-on experience with cloud-native technologies, including containerization and Kubernetes – Must • Minimum 3 years in a senior customer-facing role, such as technical presales, solution engineering, or TAM – Must • Demonstrated ability to articulate and sell the benefits of complex platforms and technologies • Strategic thinking and a customer-centric mindset, with the ability to influence both customers and internal teams

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