Operations Associate

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Logo of Scaling.com

Scaling.com

11 - 50 employees

Founded 2024

🤝 B2B

🤖 Artificial Intelligence

B2B • Artificial Intelligence

Scaling. com is a Scaling Advisory firm that helps business owners and entrepreneurial leaders 10x their companies in three years or less using a proprietary Scaling Framework, dedicated Scaling Strategists, group and one-on-one sessions, in-person events, and an AI-enabled portal (ScalerAI) to track commitments, progress, and accountability. It targets established businesses (typically $1M+ revenue) seeking rapid, disciplined growth through clarified goals, executional rigor, and community support.

📋 Description

• Own day-to-day support for Go-High Level, Monday.com, Zapier, BambooHR, Zoom, Trainual, and related platforms • Manage user access across tools — onboarding, role changes, and offboarding • Troubleshoot basic system issues and escalate as needed • Maintain Go-High Level organization: contact management, pipeline hygiene, tagging, and workflow upkeep • Monitor data accuracy across platforms and flag inconsistencies proactively • Build and maintain SOPs for internal workflows and systems • Keep internal documentation current as the company evolves • Route operational requests to the right teams and track resolution • Support marketing, sales, people ops, and program delivery with operational and administrative tasks • Provide basic logistics support for internal meetings and group coaching sessions on Zoom

🎯 Requirements

• Experience supporting internal teams on CRM or operational platforms — Go-High Level experience • Proficiency with Google Workspace, Monday.com, Zoom, BambooHR, Zapier, and Trainual (or comparable tools) • Highly organized with strong attention to detail and a bias for documentation • Self-directed and reliable — you manage your own workload without needing close supervision • Clear communicator, comfortable working across multiple teams in a remote environment • U.S. based and authorized to work without sponsorship • Preference given to individuals with hands-on experience with large language model platforms, specifically Anthropic's Claude and OpenAI's GPT models

🏖️ Benefits

• Paid Time Off – Includes vacation days, sick leave, and company holidays • Remote Work Flexibility – Work from the location of your choice (U.S.-based) with the structure, autonomy, and support to thrive

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