Clinical Adherence Nurse, Bilingual – Per Diem

🕒 June 11

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $35 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

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Scene Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

💰 Grant - Scene Health on 2023-09

Healthcare • SaaS • Pharmaceuticals

Scene Health is a healthcare technology company that provides a medication adherence platform combining a multilingual mobile app, asynchronous and livestream video directly observed therapy (DOT), and a clinical care team of pharmacists, nurses, and coaches. Its B2B SaaS solution serves health plans, public health departments, health systems, and life-sciences/CRO clients to deliver real-time adherence data, improve clinical outcomes, increase trial retention, and reduce costs. Scene Health’s services are evidence-based with numerous peer-reviewed publications demonstrating high observed adherence rates and measurable improvements in clinical metrics and utilization.

📋 Description

• Conduct patient outreach and engagement through video messaging, video consultations, phone calls, and text-based communication, educating and enrolling patients into the adherence program • Utilize video-based communication as a primary engagement tool to deliver personalized education, coaching, and adherence support • Provide compassionate and motivational coaching, case management, and health education services to encourage medication adherence and lifestyle changes • Conduct video-based medication reconciliation consultations, ensuring patients understand their medications, dosing schedules, and proper administration techniques • Review asynchronous video submissions of patients taking medication, ensuring correct administration, monitoring adherence, and assess for side effects or concerns • Create short-form educational and motivational videos to send to patients for personalized engagement and population-level health education • Assess patient needs, including medical, behavioral, and social challenges, and escalate cases as necessary. • Provide guidance on medication administration, inhaler technique, chronic disease management, and medication safety through live and asynchronous video coaching • Act as a clinical escalation point for non-clinical team members to send patient cases that need a higher level of clinical review and intervention • Assist patients with technical troubleshooting related to the company’s mobile application and adherence platform • Maintain accurate and detailed documentation of all interactions, ensuring compliance with company and regulatory guidelines • Engage with provider offices, health plan services, and pharmacies on behalf of the patient, as needed, to overcome barriers • Provide referrals to healthcare providers and community resources when needed, including direct outreach to provider offices and/or warm transfers to service providers • Utilize motivational interviewing techniques within video and digital engagement to engage patients in long-term adherence strategies • Offer guidance on inhaler techniques, chronic disease management, and medication safety • Contribute to program improvement by providing insights from patient interactions, particularly regarding video engagement, digital adherence monitoring, and patient education strategies • Partner with cross-functional teams to develop and refine video-based patient engagement content, clinical protocols, and educational materials

🎯 Requirements

• Bilingual in Spanish • Registered Nurse (RN) license in good standing with at least 5 years of nursing experience • 5 years of related experience in patient engagement, health education, or care coordination • Strong background in chronic disease management, medication adherence, and patient coaching • Excellent oral and written communication skills with a warm, empathetic approach • Ability to work in a fast-paced, patient-focused environment • Proficiency in electronic health records (EHR), mobile applications, and digital health platforms • Comfortable engaging patients via phone, video, and chat throughout the workday • Experience assessing social determinants of health and connecting patients with resources

🏖️ Benefits

• Work remotely while making a tangible impact on patients’ lives • Be part of an innovative healthcare solution addressing a $500B medication adherence challenge • Collaborate with passionate professionals across healthcare, technology, and public health sectors • Professional development and growth opportunities within a rapidly scaling company