Collections Specialist

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🔥 10 minutes ago

🐎 Kentucky, Ohio, +3 more states – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🤠 Texas – Remote 🍑 Georgia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The E.W. Scripps Company

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1878

📱 Media

Media

The E. W. Scripps Company is a media enterprise dedicated to informing, entertaining, and engaging audiences through its various platforms. With a strong focus on local media, Scripps Networks, and notable events like the Scripps National Spelling Bee, the company has built a reputation for quality journalism and community involvement. Scripps advocates for corporate social responsibility, equity, diversity, and inclusion, aligning its operations with these values. The company also maintains a focus on investor relations and financial performance, offering detailed reports and information for stakeholders.

📋 Description

• Contact assigned clients who are delinquent on payments, defined as 60 days past invoice date • Document conversations with past-due clients, anticipated payment dates, and required follow-up actions • Propose potential account write-offs based on collectability and prepare write-off documents for third-party collection agencies • Work with the Credit department on open or potential credit issues • Research credit balances and open cash as needed • Resolve account status issues, provide invoice copies, and handle other customer requests • Handle inbound customer service calls and questions from internal and external contacts • Handle inbound vendor inquiries regarding accounts payable issues • Reconcile past-due and prepaid accounts and initiate corrective entries to balance accounts • Process monthly and daily credit card charges for local and national media advertisers

🎯 Requirements

• High school diploma or equivalent • 2–5 years of call center, collections, customer service and/or sales experience • Ability to communicate effectively under pressure • Ability to negotiate effectively • Excellent communication skills • Strong organization skills, accuracy and attention to detail • Strong Excel skills • Ability to learn and utilize collection software

🏖️ Benefits

• Full-time employment • Home office/remote work arrangement

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