Learning Delivery Analyst

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 12%

infoinfo
Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of SDKIntel

SDKIntel

2 - 10 employees

Founded 2021

🔐 Security

☁️ SaaS

🤝 B2B

Security • SaaS • B2B

SDKIntel is a small, focused team that provides deep mobile SDK intelligence for iOS and Android apps, concentrating on verticals such as EU fintech and banking. They decrypt and analyze app binaries (including tamper-hardened iOS binaries) to map third-party SDKs inside apps, producing confidence-scored detections and structured intelligence briefs (JSON, XLSX, PDF) and data feeds. Their customers include SDK vendors, security & compliance teams, and M&A/investment teams; offerings include bespoke vertical briefs, movement tracking, switch-target lists, competitor footprint maps, and analyst walkthroughs. Their methodology emphasizes binary-level analysis, strict confidence criteria, and vertical-scoped reports delivered on a cadence.

📋 Description

• Lead and deliver successful training and onboarding experiences for agents • Meet graduation rate goals across multiple programs • Collaborate in executing agent certifications for assigned programs • Coordinate learning activities and resources while following established best practices • Develop and deliver content based on accepted learning principles • Analyze class results, agent performance, and previous trends • Adjust delivery activities to improve results • Collaborate with Learning Team leadership and cross-functional partners • Drive implementation of certification best practices • Collaborate with internal and external customers • Identify opportunities to improve learning throughout the agent lifecycle • Mentor new team members, including contract facilitators • Deliver certification content in an engaging and effective manner • Develop relevant activities and resources to maximize learning • Develop and distribute agent communications using Liveops channels • Learn various systems and troubleshoot with agents • Manage certification schedules and communicate with agents • Participate in special projects and fulfill additional responsibilities within the scope of the position

🎯 Requirements

• Bachelor’s Degree or equivalent years of work experience required • 5-7 years’ experience in a project management, mentor or lead role • 5-7 years’ experience in training; virtual experience preferred • Experience developing learning activities and content • Experience working directly with internal and external partners • Thorough knowledge of Microsoft Office suite, Salesforce, and reporting best practices • Expert multi-tasker able to handle impromptu changes in direction • Ability to sit or stand at a desk for extended periods while working on a computer • Available for on-camera virtual meetings and agent sessions in a non-distracted environment • Ability to work independently and meet deadlines • Ability to diligently follow Learning Team guidelines, manage calendars, and adhere to time-off protocols

🏖️ Benefits

• Remote work • Flexible work schedule including days, nights, overnights, weekends, and holidays • On-camera virtual meetings and agent sessions • Opportunities to mentor new team members and contract facilitators • Participation in special projects

Apply Now

Similar Jobs

🔥 14 hours ago

Ritchie Bros.

1001 - 5000

🏗️ Construction

📦 Logistics

💼 Consulting

Analyst scaling IAA vehicle enhancement and make-ready programs within RB Global’s global commercial asset marketplace. Analyzing costs, vendors, workflows, and operational performance.

🔥 15 hours ago

BK Behavior Ventures

201 - 500

💼 Consulting

🛡️ Insurance

⚖️ Legal

Remote BCBA delivering ABA services to children and families across multiple states. Conducting assessments, overseeing treatment plans, and supervising behavior technicians.

🗣️🇪🇸 Spanish Required

🔥 15 hours ago

ERM

5001 - 10000

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Biologist coordinating desktop biological and water-resource constraints analysis for ERM, a global sustainability consultancy. Supporting utility construction environmental compliance across Southern California.

🔥 17 hours ago

SharkNinja

1001 - 5000

🏭 Manufacturing

Lead compensation analyst running global pay cycles, benchmarking, and pay reporting for SharkNinja’s global consumer product business. Improving compensation systems, equity programs, and data-driven pay decisions.

🔥 17 hours ago

A1M Solutions

11 - 50

🏥 Healthcare

🛡️ Insurance

🏛️ Government

Senior Policy Analyst advancing government healthcare programs for underserved Americans at woman-owned A1M Solutions. Analyzing health policy and guiding digital product implementation with design and engineering teams.