Lead Entertainment Consultant, Tour Performance

🔥 37 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $110k - $130k / year

⏰ Full Time

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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SeatGeek

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🛍️ eCommerce

⚽ Sports

💰 $238M Series E on 2022-08

eCommerce • Entertainment • Sports

SeatGeek is a mobile-focused ticket platform that allows users to buy and sell tickets for live events such as sports, concerts, and theater performances. With an easy-to-use interface, SeatGeek integrates event listings, ticket purchasing, and resale in one place. The platform enhances the user's experience by offering personalized recommendations and insights into event trends. Furthermore, SeatGeek provides a comprehensive array of listings for major sports, music, and entertainment events, positioning itself as a go-to source for fans seeking tickets. The company's operations and offerings emphasize a seamless experience in accessing and enjoying live entertainment.

📋 Description

• Manage the day-to-day performance of active touring shows from booking through post-event • Coordinate cross-functional execution across Client Success, Marketing, Product, Operations, Finance, and Business Operations • Monitor concert lifecycle health and proactively identify opportunities or risks impacting show performance • Ensure clients and promoters receive consistent communication and support throughout the touring lifecycle • Coordinate onsale readiness across internal and external stakeholders • Support promoters and venue partners before, during, and after onsales • Track onsale performance and document learnings to improve future events • Assist with onsite support for key events and strategic client meetings as needed • Maintain visibility into the touring pipeline and active show portfolio • Prepare recurring performance dashboards, client updates, and executive reporting • Analyze historical performance to identify operational improvements and emerging trends • Serve as a day-to-day contact for promoters, venue partners, and other stakeholders • Coordinate client meetings, business reviews, and roadshows in support of the touring department lead • Escalate strategic issues while independently resolving operational challenges • Help build strong, trusted relationships through responsive service and operational excellence

🎯 Requirements

• 4+ years of experience in live entertainment, ticketing, touring, venue operations, or event management • Experience working directly with promoters, venues, booking agencies, or artist management • Strong project management and organizational skills with the ability to manage multiple concurrent events • Experience using data and reporting to drive operational improvements • Excellent communication and relationship management skills • Ability to thrive in a fast-paced, cross-functional environment with shifting priorities

🏖️ Benefits

• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching • Student loan matching program • Health, vision, dental, and life insurance • Up to $25k towards family building, reproductive health services and Gender-affirming care • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $360 per quarter to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music

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