Patient Care Coordinator

🔥 1 hour ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sedgwick

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Provide excellent service to callers regarding claims for multiple lines of business • Expedite the claims application process • Provide detailed claim notes on all calls • Resolve issues with one call/one person response • Direct calls to appropriate escalation paths as needed • Act as primary liaison with callers regarding claims application and servicing processes • Educate and inform customers about required claim documentation, time frames, payment information, and claim status • Educate claimants/callers on client requirements and benefit plans • Enter verbal and written application information accurately into the claims management system • Assign new claims to the appropriate claims handler • Direct customer calls to appropriate contacts or escalate to Service Center Specialist/management • Support the organization's quality programs • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED required • One (1) year customer service experience or equivalent combination of education and experience required • Inbound call center experience preferred • Knowledge of medical terminology • Understanding of claims management • Excellent oral and written communication skills • PC literate, including Microsoft Office products • Strong organizational skills • Good interpersonal skills • Ability to multi task in fast paced environment • Ability to support multiple clients across communication channels and utilize multiple systems simultaneously • Ability to work in a team environment and/or independently • Ability to meet or exceed Performance Competencies • Attendance during scheduled work hours is required

🏖️ Benefits

• Work-life balance • Reasonable accommodations when applicable and appropriate • Equal opportunity workplace • Drug-free workplace

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