Patient Care Coordinator – Primary Care

🔥 4 minutes ago

🐻 Alaska – Remote

🐻 Alaska – Remote

💵 $26 - $36 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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SouthEast Alaska Regional Health Consortium (SEARHC)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

⚕️ Healthcare Insurance

🏥 Healthcare

🧘 Wellness

Healthcare Insurance • Healthcare • Wellness

SouthEast Alaska Regional Health Consortium (SEARHC) is a dedicated healthcare organization serving the communities of Southeast Alaska. With a commitment to providing comprehensive medical care, SEARHC offers a wide range of services including primary care, specialty care, behavioral health, and various support programs across multiple locations. Their mission emphasizes community wellness and access to quality health services, ensuring that the unique health needs of the region's population are met.

📋 Description

• Manage and coordinate all aspects of patient care • Assist the care team in coordinating safe, timely, effective, efficient, equitable, patient-centered care • Assess patient and caregiver self-management skills and encourage wellness and autonomy through support, training, and coordination of services • Communicate regularly with patients and caregivers regarding the Plan of Care • Manage and coordinate internal and external referrals • Act as a communication portal between patients and the care team • Share lab results with patients, generate patient letters, and complete relevant forms • Conduct patient outreach by telephone or text to encourage scheduling with the care team • Support care coordination within and outside the SEARHC health system • Facilitate efficient clinic flow and utilization • Track and maintain case management and coordination data • Monitor patient progress and track outcomes using SEARHC standards • Advocate for patients and caregivers, empower patient decision-making and self-care, and address patient needs • Facilitate patient outreach using patient health and quality data • Participate in departmental and clinical improvement efforts • Maintain a clean and safe working environment and compliance with annual competencies • Identify community resources, foster partnerships, and utilize resources effectively • Allocate approximately 50% of work to referral management, 25% to patient outreach, and 25% to care team communication • Perform other duties as assigned

🎯 Requirements

• Associate’s degree or 2 years of college, preferably in social work, social services, healthcare administration, business administration, or related field, OR 2 years of relevant professional experience may be exchanged for a degree or coursework • A Bachelor’s degree in a relevant field may be exchanged for all required experience • 2 years of healthcare, behavioral health, dental, or relevant administrative experience required • Basic Life Support preferred • Internal candidates with at least 2 years of experience working in a front or back-office role may be considered • Knowledge of available services at SEARHC, other tribal health organizations in Alaska, and the community • Knowledge of clinical processes and ability to apply this knowledge in the working environment • Knowledge of customer service principles • Knowledge of safety and infection control principles • Assessment, anticipation of needs, and data collection skills • Ability to use computers and medical equipment • Oral and written communication skills • Ability to work in teams with providers, nurses, and other healthcare personnel • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint • Excellent communication and interpersonal skills • Strong organizational and time management abilities • Teamwork • Proficiency in EHR systems • Ability to lift and/or move 50 lbs • Must comply with safe work rules and report accidents, injuries, defective equipment, and unsafe conditions

🏖️ Benefits

• Retirement • Paid time off • Paid parental leave • Health insurance • Dental benefits • Vision benefits • Life insurance • Long-term disability • Short-term disability • Professional advancement and development opportunities

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