Patient Care Coordinator

Job not on LinkedIn

🔥 52 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️🇷🇺 Russian Required

Where this job comes from

Posted on Slash Staffing's careers page, not through a job board

First seen by Remote Rocketship 52 minutes ago

Logo of Slash Staffing

Slash Staffing

11 - 50 employees

Founded 2024

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Slash Staffing is a staffing agency specializing in providing affordable remote staffing solutions for businesses. They connect clients with a diverse range of skilled professionals, including virtual assistants, customer support representatives, digital marketers, and software developers, allowing companies to focus on their core operations while Slash Staffing handles the hiring process. Their pre-screened candidates are ready to take on various roles, helping organizations achieve efficiency and success without the high cost associated with traditional hiring.

📋 Description

• Manage an assigned panel of patients enrolled in CCM and RPM programs • Conduct scheduled outbound calls and patient follow-ups • Build trusting relationships and encourage participation in care plans • Provide basic health coaching, education, and guidance within clinical protocols • Identify patient concerns, barriers to care, or changes in condition and escalate appropriately • Support patients with care-management and remote-monitoring questions • Review and monitor RPM data, alerts, readings, and trends • Follow workflows for readings requiring attention or escalation • Assist patients with RPM devices and technology • Follow up on missing readings, device issues, and abnormal measurements • Document monitoring activity and patient interactions accurately • Assist with development, implementation, and updates to individualized care plans • Track patient goals, follow-ups, appointments, medications, and care needs • Coordinate communication among patients, providers, caregivers, and care-team members • Identify gaps in care and ensure appropriate follow-up • Coordinate referrals and connect patients with healthcare resources when directed • Maintain accurate records in healthcare platforms • Protect patient information and maintain HIPAA compliance • Follow clinical, operational, and documentation protocols

🎯 Requirements

• Previous experience in a healthcare, patient-care, medical-assistant, nursing, care-coordination, or similar environment • Strong understanding of patient communication and healthcare workflows • Fluency in both Russian and English • Excellent verbal and written communication skills in English and Russian • Strong empathy, patience, and ability to build rapport with patients • Excellent organization and follow-through • Ability to work independently in a remote environment • Strong computer skills and ability to learn multiple healthcare technology platforms • Reliable internet connection and professional remote workspace • Commitment to patient privacy and HIPAA compliance • RN, LPN/LVN, CMA, CCMA, or equivalent healthcare certification preferred • Experience with Chronic Care Management (CCM) preferred • Experience with Remote Patient Monitoring (RPM) or telehealth preferred • Experience managing an assigned patient panel or caseload preferred • Experience with chronic conditions such as diabetes, hypertension, cardiovascular disease, respiratory conditions, or other long-term health conditions preferred • Experience with EMR/EHR systems and remote-care platforms preferred • Experience with RPM devices and patient monitoring technology preferred • Previous patient education or health-coaching experience preferred • Experience coordinating referrals, appointments, medications, or follow-up care preferred

🏖️ Benefits

• Full-time employment • Remote work arrangement • Monday–Friday daytime schedule

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