UX Designer

🔥 15 hours ago

🏈 Alabama, Arizona, +24 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sedgwick

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Lead user experience strategy and design direction for AI-enabled products, tools, platforms, and workflows • Design experiences for Generative AI platforms, conversational AI tools, agentic AI systems, copilots, chat-based interfaces, recommendation tools, and workflow automation solutions • Partner with AI architects, engineers, product owners, business leaders, and end users to translate AI capabilities into practical user-centered designs • Develop user journeys, personas, service blueprints, wireframes, prototypes, interaction models, and usability flows • Design conversational and prompt-based experiences, including prompts, interaction patterns, response flows, escalation paths, feedback loops, and human-in-the-loop reviews • Conduct user research, stakeholder interviews, usability testing, journey mapping, and feedback sessions • Collaborate with data, analytics, engineering, and platform teams on AI experience design • Support enterprise AI governance experiences involving consent, disclosure, confidence indicators, explainability, exception handling, auditability, and user feedback • Create design standards, reusable interaction patterns, and UX best practices for enterprise AI solutions • Partner with change management, communications, training, and business readiness teams to support adoption and rollout • Evaluate AI experiences using usability outcomes, adoption metrics, user satisfaction, task completion, productivity impact, and feedback trends • Provide design guidance, coaching, and thought leadership to product teams, delivery teams, and business stakeholders • Contribute to enterprise AI design standards, product strategy, tooling, and governance practices • Support workshops, discovery sessions, design reviews, and stakeholder presentations • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in User Experience Design, Human-Computer Interaction, Product Design, Interaction Design, Cognitive Science, Psychology, Computer Science, Information Systems, or a related field from an accredited college or university required • Seven (7) years of related experience in user experience design, product design, digital experience strategy, or human-centered design required • At least three (3) years supporting AI-enabled products, enterprise platforms, digital transformation initiatives, conversational interfaces, automation tools, or complex workflow design required • Experience designing user experiences for Generative AI, conversational AI, copilots, workflow automation, decision-support tools, enterprise software, or data-driven platforms strongly preferred • Experience working in complex corporate environments with cross-functional teams preferred • Equivalent combination of education and experience may be considered • Strong ability to translate complex AI, data, and technical concepts into clear, intuitive, and user-centered digital experiences • Advanced knowledge of UX design methods, including user research, journey mapping, service design, wireframing, prototyping, usability testing, accessibility, and design systems • Demonstrated understanding of human-AI interaction principles, including explainability, trust, transparency, user control, ethical AI use, feedback loops, and human-in-the-loop design • Experience designing conversational interfaces, chat-based experiences, prompt flows, AI-assisted workflows, decision-support experiences, or intelligent automation tools • Proficiency with Figma, FigJam, Miro, Adobe Creative Suite, or similar platforms • Strong understanding of product development lifecycles, agile delivery practices, enterprise technology environments, and cross-functional delivery models • Ability to partner effectively with AI architects, data scientists, software engineers, product owners, business stakeholders, and change management teams • Strong communication, facilitation, storytelling, and presentation skills • Ability to balance user needs, business objectives, technical feasibility, governance requirements, and operational constraints • Knowledge of accessibility standards and inclusive design principles • Ability to work in a team environment • Ability to meet or exceed Performance Competencies • Ability to handle multiple priorities simultaneously and meet deadlines • Travel as required

🏖️ Benefits

• Work-life balance • Reasonable accommodations when applicable and appropriate • Equal Opportunity Employer • Drug-Free Workplace