People Operations Lead

🕒 April 24

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Seer Interactive

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🤝 B2B

B2B • Marketing

Seer Interactive is a transformational digital consultancy that leverages data, technology, and artificial intelligence to innovate and optimize services in search engine optimization (SEO), paid media, analytics, and creative services. As a Certified B Corporation, Seer Interactive is committed to community impact and sustainable practices, evidenced by their significant donations and volunteer work. They offer integrated marketing strategies that deliver real insights and results, striving to make a difference and shape the future in a dynamic digital landscape.

📋 Description

• Serve as Seer's People Partner (HRBP) across all business units, acting as a trusted advocate for your stakeholders. Build strong relationships with business unit leaders and employees alike, balancing empathy with sound guidance to ensure our people strategy aligns with business goals. • Handle Complex Situations with Judgment and Care: Own sensitive employee relations matters end-to-end - including conflict resolution, medical accommodations, leave cases, and legal partnerships - balancing fairness, empathy, and business priorities. Serve as the PX team's primary liaison to legal counsel. • Lead and Project Manage Org-Wide People Initiatives: Own complex, cross-functional programs from philosophy-setting through execution and communication. Advise on compensation strategy, own role transitions, maintain HR policies, and regularly brief the VP of People on organizational health, emerging themes, and recommended actions. • Own Learning & Development and Manager Enablement: Set the philosophy and roadmap for organizational learning. Build and facilitate content for our Lunch & Learn series and LMS (Seismic), design manager-specific and IC curricula, and translate organizational listening into actionable enablement experiences - workshops, lessons, and automation-assisted tools. • Lead Bi-Annual Performance Calibrations: Facilitate calibration sessions across business units, coaching leaders on consistency and fairness. Surface patterns to inform strategic recommendations and connect the dots between performance data, culture signals, and people priorities. • Manage and Develop the People Operations Team: Directly manage the People Operations Senior Associate with coaching, goal-setting, and growth support. Maintain working knowledge of all core PX programs - recognition, anniversaries, benefits, onboarding, offboarding - and own key broker and vendor relationships as needed. • Champion Culture and Engagement: Partner with the VP of People Experience on org-wide people initiatives. Regularly assess business unit health through conversations, feedback, and engagement data - surfacing opportunities for connection, belonging, and culture-building before they become gaps. • Innovate Through AI and Tooling: Proactively identify opportunities to streamline people workflows through technology. Build or commission AI-powered tools, automations, and Claude-based agents that remove friction for managers and team members at scale.

🎯 Requirements

• Exceptional Emotional Intelligence: Your natural empathy and strong interpersonal skills make you an approachable, trusted advisor for employees at all levels of the organization. • Strategic, Human-Centered Problem Solving: You excel at balancing the people component of every decision with the broader organizational needs, creating solutions that benefit both the team and the business. • In-depth People and Organizational Insight: Your ability to read between the lines and pick up on unspoken dynamics allows you to act preemptively to support the team and address potential conflicts before they escalate. • Culture Leadership: You are passionate about cultivating a strong, values-driven culture that inspires engagement and commitment. Your creativity and energy help shape initiatives that reinforce belonging and shared purpose. • Exceptional Communication and Influence Skills: You know how to have tough conversations, provide constructive feedback, and inspire action through storytelling and clarity of vision. • Leverage AI and Automation for People Insights: Utilize AI-driven analytics to identify trends in employee engagement, retention, and performance. Use predictive insights to proactively address potential challenges and optimize people strategies. • Enhance Efficiency with AI-Powered Tools: Streamline HR processes such as feedback analysis, performance tracking, and talent development through AI-driven automation, freeing up time for strategic initiatives and high-impact coaching. • Cross-Functional Platform Fluency: Navigate and administer across core HR and learning platforms including Small Improvements, BambooHR, Athena, and Seismic. Capable of configuring and creating content within these systems, not just operating them. • Trend Synthesis and Strategic Recommendation: Connect signals from disparate conversations, data sources, and org-wide listening to surface performance gaps, cultural patterns, and systemic blockers, then translate those into concrete, actionable recommendations.

🏖️ Benefits

• Total compensation for this role is $100,000-115,000 • Your final offered compensation will be determined by your skills and experience • Evaluation of comp at least once a year • Benefit highlights