Principal Cloud Engineer

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $150k - $175k / year

⏰ Full Time

🔴 Lead

☁️ Cloud Engineer

🦅 H1B Visa Sponsor

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Logo of Seismic

Seismic

1001 - 5000 employees

Founded 2010

📣 Marketing

💼 Consulting

🏥 Healthcare

Marketing • Consulting • Healthcare

Seismic is a digital platform that enables businesses to connect with their audiences seamlessly through innovative solutions such as QR codes, URL shortening, and analytics tracking. It simplifies the process of creating engaging content and building brand connections by offering tools for mobile-friendly landing pages, customizable QR codes, and comprehensive link management. Used by various industries, Seismic facilitates better engagement and communication with audiences, whether in retail, healthcare, or financial services.

📋 Description

• Design, build, and maintain automation and tooling to reduce operational toil • Mature reliability practices in partnership with Product & Engineering leaders • Participate in the incident-management lifecycle, including detection, engagement, escalation, mitigation, stakeholder communication, post-incident review, and corrective-action follow-through • Ensure incident practices are customer-centered, data-driven, blameless, and consistent across teams • Use alert, incident, support, and SLO trends to shift from reactive response toward proactive risk reduction • Build feedback loops connecting incident learning to engineering standards, service maturity, product priorities, and vendor actions • Collaborate with application engineering teams to improve developer experience and reduce toil • Partner with service owners on production-readiness standards, capacity planning, resilience testing, game days, disaster-recovery readiness, and modernization of fragile or legacy workloads • Document critical customer workflows, define health expectations, surface dependencies, and align reliability investment with business priorities • Participate in cross-team reliability engagements and influence outcomes without direct authority • Build vendor relationships in observability, incident response, and cloud infrastructure • Adopt AI-assisted and agentic workflows for alert triage, incident mitigation, postmortems, trend analysis, capacity planning, SLO analysis, and self-service knowledge while keeping qualified humans in the decision loop • Strengthen service metadata, observability data, incident records, runbooks, architecture documentation, and corrective-action quality

🎯 Requirements

• Experience in a production-facing SRE role supporting a complex SaaS environment • Strong technical judgment across distributed systems, multi-cloud environments, Kubernetes, networking, infrastructure technologies, GitOps, and CI/CD • Experience establishing and maturing SRE principles and practices, including SLOs, error budgets, observability, capacity planning, incident response, and toil elimination • Proficiency using observability data to resolve high-severity incidents and investigate root causes during postmortems • Experience leading through high-pressure incidents and communicating clearly with technical teams, executives, customer-facing stakeholders, and third-party vendors • Ability to participate in a 12-hour follow-the-sun on-call rotation • Ability to work collaboratively across Product & Engineering, Security, and customer-facing teams

🏖️ Benefits

• Benefits and perks for the whole self; availability varies by country • Participation in Seismic's incentive plans in addition to base salary • Reasonable accommodation available during the application or recruiting process

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