
501 - 1000 employees
Founded 2007
💸 Finance
🏠 Real Estate
Finance • Real Estate
Selene Finance LP is a specialty loan servicer renowned for its outstanding performance in managing mortgage loans. The company offers a comprehensive range of services including loan servicing, diligence services, and custom title solutions. With a strong emphasis on customer service, Selene Finance provides tailored solutions to borrowers, ensuring high levels of satisfaction. It is an Equal Housing Lender operating in several U. S. states, providing resources and expertise in the mortgage industry.
🔥 3 minutes ago
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501 - 1000 employees
Founded 2007
💸 Finance
🏠 Real Estate
Finance • Real Estate
Selene Finance LP is a specialty loan servicer renowned for its outstanding performance in managing mortgage loans. The company offers a comprehensive range of services including loan servicing, diligence services, and custom title solutions. With a strong emphasis on customer service, Selene Finance provides tailored solutions to borrowers, ensuring high levels of satisfaction. It is an Equal Housing Lender operating in several U. S. states, providing resources and expertise in the mortgage industry.
• Perform full account reconciliations on loans that completed the default lifecycle, balancing from default to the current day • Itemize remaining balances and separate non-controllable from controllable losses • Review controllable losses to determine root causes and financial impacts of servicing actions, delays, omissions, errors, and process failures • Analyze servicing pay histories, agency claim reimbursement activity, property preservation and inspection work, loss mitigation efforts, foreclosure activity, and related records • Compile data and documentation into loan files for record retention and audit readiness • Research and validate investor, insurer, agency, regulatory, client, and internal servicing requirements and guidelines • Manage an assigned inventory pipeline while meeting SLAs, productivity goals, and KPIs • Track and document state and federal regulatory changes affecting default processes • Conduct detailed root cause analysis and distinguish isolated processing issues from systemic concerns • Prepare analytical write-ups documenting findings and conclusions, supported by agency and regulatory citations • Identify recovery opportunities and escalate material findings and systemic risks to management • Partner with business units to communicate findings, develop corrective actions, and improve servicing processes • Assist with procedures, reference materials, job aids, and process documentation • Support investor, agency, client, and regulatory audits, including research, documentation, rebuttals, and responses • Review and test reporting outputs, inventory-reporting logic, and enhanced controls • Review vendor-related losses, determine third-party responsibility, and support billback and recovery efforts • Coordinate with internal partners, vendors, and offshore resources • Assist in building recovery and remediation processes
• At least three (3) or more years of experience in mortgage servicing loss analysis, default claims, loan reconciliation, servicing audit, or a related analytical function • Direct FHA servicing, claims, audit, or loss analysis experience required • Experience performing loan reconciliations and researching servicing activity to determine and document root causes of controllable losses • Experience managing an individual inventory or pipeline while meeting service-level agreements, productivity expectations, and quality standards • Hands-on experience using MSP, MSP Director, or related ICE Mortgage Technology servicing platforms • Strong understanding of mortgage servicing, default servicing, and claims processes • Ability to interpret investor, insurer, agency, regulatory, and internal servicing requirements • Familiarity with agency platforms including CMAX, FHA Catalyst, P260, EVARs, Valeri, Prop360, and PAID • Strong analytical and investigative skills • Strong verbal and written communication and stakeholder management skills • Ability to communicate complex issues to different audiences • Ability to work independently and within a team environment • Ability to prioritize multiple responsibilities in a fast-paced environment • Proficiency with Microsoft Excel, including XLOOKUP, VLOOKUP, INDEX/MATCH, and Pivot Tables • FHA subject matter expertise preferred • Experience with VA, USDA, GSE, or mortgage insurance claims preferred • Experience with Proven Claims Platform preferred • Experience supporting HUD, OCC, Freddie Mac, Fannie Mae, or other agency/investor audits preferred • Experience with agency billings, compensatory fees, or financial remediation efforts preferred • Experience creating or maintaining policies, procedures, process maps, job aids, or reference materials preferred • Ability to read and interpret SQL logic preferred • Experience testing reporting logic and analytical reporting outputs preferred • Experience working with offshore teams, vendors, or third-party service providers preferred • Experience supporting vendor billback, recovery, or reimbursement efforts preferred
• Paid Time Off (PTO) • Medical, Dental & Vision • Employee Assistance Program • Flexible Spending Account • Health Savings Account • Paid Holidays • Company paid Life Insurance • Matching 401(k) Plan
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