Jira Administrator

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Sembi

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

☁️ SaaS

🔐 Security

🤝 B2B

SaaS • Security • B2B

Sembi is a B2B SaaS provider delivering a unified portfolio of software quality and security tools. It offers test management, automation, reporting, and AI-driven test optimization (TestRail, Xray, Testmo, Ranorex, Xporter, DesignWise) alongside application security and code-analysis solutions (PreEmptive, Kiuwan). Sembi focuses on ease of use, scalability, and enterprise-grade support to help development and QA teams improve quality, strengthen security, and accelerate product delivery.

📋 Description

• Administer and support Jira Cloud, including project configuration, workflows, permission and notification schemes, screens, issue types, custom fields, automation rules, boards and user management. • Provide day-to-day administration and support for Confluence and Jira Service Management, including spaces, permissions, request types and knowledge base structure. • Execute Atlassian organization, site and billing consolidations in partnership with IT leadership, including user and domain migrations, license rationalization and administrative cleanup across multiple brands. • Implement and administer Atlassian Guard, including SSO and SCIM user provisioning through Okta, authentication policies and managed accounts, in coordination with IT and security. • Support Atlassian licensing, subscription and billing administration, including renewal preparation, cost optimization and the tracking and utilization of partner and Marketplace credits. • Apply and maintain governance standards, naming conventions, configuration best practices and administrative documentation across the Atlassian platform. • Partner with stakeholders to gather requirements, document needs, identify gaps and translate them into scalable system solutions. • Proactively identify and recommend opportunities to simplify, standardize and improve Atlassian configuration, processes and administration. • Evaluate, implement and administer Marketplace apps and integrations with connected business systems such as Microsoft Teams, Salesforce and Zendesk. • Manage and troubleshoot day-to-day system issues, user requests and production support needs in a timely and reliable manner while balancing longer-term initiatives. • Work within an Agile delivery model by managing assigned work, supporting backlog refinement and contributing to consistent execution within established processes.

🎯 Requirements

• 5+ years of experience in Jira administration, with substantial hands-on experience administering Jira Cloud. • Experience supporting Atlassian cloud-to-cloud migrations, site consolidations or organization consolidations preferred. • Experience implementing or administering Atlassian Guard (formerly Atlassian Access), including SSO and SCIM provisioning with an identity provider such as Okta, preferred. • Experience with Atlassian licensing, billing and subscription administration; familiarity with Atlassian partner programs and Marketplace credits preferred. • Strong command of Jira configuration, including schemes, automation, JQL, permissions and cross-project administration; experience administering Confluence and Jira Service Management. • Atlassian certification (such as ACP-120 Jira Cloud Administrator) preferred. • Strong working knowledge of Atlassian best practices and experience applying them in a multi-project, multi-team environment. • Demonstrated ability to take direction, think through problems independently, drive assigned initiatives to completion and raise questions, risks and blockers along the way. • Strong written and verbal English communication skills. • Demonstrated ownership, reliability, sound judgment and the ability to adapt to new challenges while operating within defined processes.

🏖️ Benefits

• An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. • By submitting your application, you acknowledge that Sembi, Inc. will process and retain your resume and related personal information solely for recruitment and hiring purposes. • Resumes of unsuccessful candidates will be securely deleted within twelve (12) months of the hiring decision, unless a longer period is required by law or you provide explicit consent for continued retention.