IT Systems Analyst

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🔥 52 minutes ago

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Logo of Sentara Health

Sentara Health

10,000+ employees

Founded 1890

⚕️ Healthcare Insurance

Healthcare Insurance

Sentara Health is a leading healthcare system that operates over 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals. The company is dedicated to providing exceptional patient care, fostering professional development, and maintaining a diverse workforce. Sentara Health aims to improve health every day and has been recognized for its clinical and operational performance, being named one of the top 15 health systems by IBM Watson Health. The organization supports its employees in achieving their full potential and encourages growth and innovation in the healthcare sector.

📋 Description

• Responsible for the day-to-day support, maintenance, and optimization of software applications that support Health & Wellness operations • Partners with business and technical stakeholders to analyze requirements, troubleshoot application issues, and implement system enhancements that improve efficiency and user experience • Application support, file mapping and data integration activities, SQL-based research and analysis, testing software upgrades and patches, and managing incidents, changes, and service requests • Works closely with cross-functional teams, leveraging tools such as Jira to track work and support project initiatives

🎯 Requirements

• Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, Business, or a related field (preferred) or 5+ years of relevant experience without a degree may be accepted in lieu of degree requirements • Experience supporting enterprise business applications, including troubleshooting, maintenance, upgrades, and system enhancements • Experience with SQL queries, data analysis, and research to support troubleshooting, reporting, and business requirements • Experience with data integration processes, file mapping, data validation, and interface support • Experience using ticketing and project management tools such as Jira for incident, problem, change, and service request management • Experience gathering business requirements, documenting workflows, conducting system testing, and supporting application implementations • Preferred Skills Knowledge of healthcare, wellness, or population health applications • Experience working with cross-functional business and technical teams • Strong analytical, problem-solving, and communication skills • Experience coordinating small projects or application enhancement initiatives

🏖️ Benefits

• Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

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